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“Overall very good”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #6 of 59 Hotels in Naples
Certificate of Excellence
Fayetteville, New York
Level Contributor
3 reviews
“Overall very good”
Reviewed September 3, 2013

We stayed back in February and had read reviews warning of the chilly staff. The female desk staff apparently did not like their jobs; there was a gentleman on an evening shift that was quite warm. It appears that this issue has been addressed since out stary (6 months later). Otherwise, the accomodations were beautiful and spacious, and the washer/dryer and balcony in the marina-view suite something I looked for in booking the place initially. Families with small children may want to aks for accomodations where the pools are; I had not realized the swiming pools were across the street at what may have previously been a sister property. The walk for our 11-year-old was fine. The pools were often full in February. Some people threw towels on chairs to "save" spots for later, so some guests were left with no place to sit while at the pool. More pool staff during high-peak months could better thwart this practice. Other than the above, a very enjoyable vacation. As mentioned by another guest, for those who don't mind walking, you can walk into Naples from this Hotel.

  • Stayed February 2013, traveled with family
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Helpful?
Thank MomOf8Eight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 6, 2013
Dear MomOf8Eight,

Our sincere appreciation for taking the time (6 months after your stay) to let us know about your time with us at Naples Bay Resort. Our resort is spread over 22 acres which is why we offer the shuttle service between our amenities, as well as to the beach and downtown shopping on Naples 5th Avenue. All of our suites are ideal for families as they include the washer/dryer and full kitchens with all utensils needed. Our pools definitely do get busy, especially during season and we do our best to be sure that everyone can be accommodated. We hope that you will again be back to see us and look forward to your return.
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Cannock, United Kingdom
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed September 3, 2013

After booking and researching this hotel my family and I could not wait to arrive at this beautiful place. From entrance to exit the customer service from all hotel staff was one in a million. Lexi on the front desk checked us in, she was smiley and happy to help anyone who needed it. She explained all there was to know about the resort and local areas to go to. We stayed in the cottages in E block. The cottages were perfect! 5* accommodation. I have stayed in many cottages in America but this has got to be by far the biggest! Everything about the resort spoke class. The pools at the resort were kept clean at all times. There is also a bar at the poolside which offers cocktails, other drinks and light meals, service from the waiters and waitresses was once again golden. I was sad to leave this place as it truly was paradise. I will not hesitate to rebook for next time! I would recommend this place to anyone that needs relaxation in a calming place.

Room Tip: The cottages are fantastic - E block is beautiful
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  • Stayed August 2013, traveled with family
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Helpful?
Thank Nati18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 6, 2013
Dear Nati 18,

Thank you for taking the time to tell us about your recent experience in Naples Bay Resort. Paradise - what a fantastic word to describe your time with us. We are so glad that the staff and in particular Lexi made you feel welcome and at home. Our cottages are very spacious and located so close to the pools, Blue Water Bar & Grill and our fabulous workout facilities. On your next stay with us, we highly recommend that you check out our spa, as well as our ship store where we have kayaks, bikes, paddleboards and boats to rent so that you can go and see more of the paradise we live in. See you again soon.
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Memphis, Tennessee, United States
Level Contributor
3 reviews
Reviewed September 1, 2013

The staff knew our names by the end of the week, and that speaks for itself. The concierge, Marylin, was the absolute most helpful and made our stay that much better. My wife and I felt as if we were the most important guest the entire time. Our room, the pool, the cabana, the breakfast, the location, and overall ambiance was unparalleled to any other resort we have been to. We will be back.

Room Tip: For couples: pick a marina side room and the King suite is impeccable.
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank Whit W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 6, 2013
Dear Whit W,

Rest and relaxation is important to us all and we're glad that the staff was able help meet your expectations in those areas. Indeed, having a cabana poolside is the way to go as it ensures you a comfortable, shady place to hang your hat when you are at the pool. Next time you'll have to check out our newest cabana located at the pool by the hotel - it's outstanding. We are glad that you'll be back and look forward to your next visit.
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manchester
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 31, 2013 via mobile

We recently had a 9 night stay at this resort and selected this hotel based on trip advisor reviews and the overall package to suit our family holiday with a teenage son. We were not disappointed and even exceeded our expectations. We had a marina view 2 bed apartment and the quality of the accomodation was superb and such a great view sitting on the balcony, particularly at sunset. We were a bit concerned about the distance from the pool area from other reviews but pleasantly surprised as it took us only a few minutes walk. It is no problem at all so do not let this put you off and the road to cross is small and not busy. Location of hotel great and we often walked into Naples 5th Avenue and took us about 10 minutes. We also loved the Bonefish grill with great food and good value.

The pool area was quiet during our visit (mid August) except the weekend but we expected that this would be the case. Loads of loungers and towels included. We used the gym most days and a real bonus that children between 12 - 16 can use accompanied by adult between certain afternoon periods. It meant that we could all go together and fantastic quality gym equipment.

The staff and service at this resort are amazing particularly Lexi from the front desk and her manager. Cleaning is carried out daily in the apartments at the marina side and standard exceptionally high. I found it hard to fault this hotel with the choice and standard of accomodation, location, facilities including pool area, gym, tennis and service. We loved it and highly recommended.

Stayed August 2013, traveled with family
Helpful?
Thank anniean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 6, 2013
Dear anniean,

Exceeding your expectations is what we strive to do with each and every guest and it's wonderful to hear that we succeeded with you and your family. We are proud of the amenities we offer from our luxurious suites, our gym, spa, pools, boats and location! We hope that you will again return and bring along your family and friends! Sunsets are free!
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Zolder, Belgium
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 30, 2013

We stayed for 2 nights in the resort as a party of four. A large living room, a fully equipped kitchen, washmachine and dryer if you need one. Our daughters had their own room on the street side (noise from traffic was slightly present) and bathroom and the master bedroom vewed on the marina.
The swimming pools at the resort compensated largely for the small swimming pool at the hotel.
The only drawback was you had to take the hotel shuttle or your own car to get there.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank Thierry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 6, 2013
Dear Thierry V,

We are glad you enjoyed your stay with us and appreciate you taking the time to let us know. Our resort does stretch over 22 acres which is why we do provide the shuttle service to our guests who do not wish to walk. We not only provide the shuttle to the recreation area but also to the beach and shopping on the famous 5th Avenue. We hope on your next visit you can stay a bit longer to enjoy all that our resort has to offer.
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Dublin, Ireland
Level Contributor
109 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed August 30, 2013

We stayed here for three days and I can't recommend it highly enough. We had a two bedroomed suite overlooking the marina which was very nicely designed and decorated. It had a large balcony so it was very pleasant sitting there in the evening having a glass of wine. All of the staff were very helpful and pleasant especially at the front desk. The pool area was excellent with nice restaurant, there is a shuttle bus which can take you to beach or downtown. Overall it was a very pleasant stay and great value for money.

  • Stayed August 2013, traveled with family
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Helpful?
Thank Bernadette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 6, 2013
Dear brocon,

Thank you for taking the time to tell us about your stay at Naples Bay Resort. Our suites are lavishly appointed as you mentioned and the views are fabulous from all. We hope that you will stay with us again to enjoy all of the amenities that we have to offer. I'd recommend either renting a boat, paddleboard of kayak so you can enjoy some of the local ecosystem as it is fascinating.
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Stafford, United Kingdom
Level Contributor
5 reviews
Reviewed August 30, 2013

We visit Florida on an annual basis, splitting our time with Disney and Naples. We have stayed in Naples for the last four years, but never at Naples Bay Resort, this was our first time. It was fantastic.

We are in love with Naples and so the area, beach and restaurants are well known to us.... If you are considering Naples I cannot recommend it highly enough, the beaches are just fabulous.

Our first stay at Naples Bay will not be our last, the rooms were fabulous, we have a five year old daughter and so space is a must for us, we don't want to be creeping around the room once she is in bed! We stayed in a two bedroom suite, with kitchen, full fridge, washer, dryer, two bedrooms, really everything you could need. We didn't upgrade on the view, as I was concerned that the marina would be noisy and so we overlooked water with private boat owners, it was beautiful. I do not feel we missed out.

We had a short walk to the pool, upon hearing this I was most concerned as I had visions of a short walk on the busy road.... It wasn't like that at all and it was actually fine. The pool was lovely and we chose to spend days around there, which is something we wouldn't normally do.

I used the gym, which was well equipped and friendly, which I think is important.

I cannot recommend highly enough, a fabulous place to stay and enjoy your holiday and for us a great way to break up the madness of Disney! My daughter claimed the Naples Bay Resort as the best part of the holiday.... Cannot get a better recommendation than that!

Room Tip: All rooms are fantastic dont worry about the stated 'short walk to pool', we also viewed a c...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephanieUK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Manager at Naples Bay Resort, responded to this review, September 5, 2013
Dear StephanieUK2013,

We are so happy that we met your expectations - and your daughters' as well! It's pretty hard to compete with Disney and I'm glad we were a hit with her. Our two bedroom suites are ideal for a family as it does give you your privacy, as well as a full kitchen. After all, you can't eat out every meal! Hope to see you and your family again soon.
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Business Hotel in Naples
#7 Family Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples

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