There were only a few small issues that detracted from our overall great experience at this resort.
We had some frustration with getting on wi-fi, but, to be fair, we were always able to get tech support immediately and get the problem rectified. The staff goes out of their way to make your stay pleasant. Roxanne and Judith were delightful and very helpful. Pierre and Tom were both bellmen and always available, willing to help and very informed and professional. Pierre always had a wonderful smile to greet us and genuinely enjoys his job. Our room was outstanding, right on the water, and simply couldn't have been any better. We look forward to returning to this top-notch resort.
- Official Description (provided by the hotel):
- Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more less
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- Also Known As:
- Naples Bay Hotel Naples