This is our third time staying here, I do think the front desk staff, valet, maintenance man and the grounds are top notch, however the housekeeping staff really need to take some kind of instruction on cleaning. For the price I paid I should not have to come in on the day of arrival and clean. I have had to do this every year, go out and spend money on cleaning supplies to clean the place up so I would not be disgusted by the filthy floors, dirty walls and wood work. The first year we stayed in the D building three bedroom it was beautiful and pretty clean except the tile floors were very dirty. Last yr. and this yr.Staying in I204 and we are disappointed this unit needs some serious cleaning. carpets are very dirty, walls, doors wood work, grimy stuff and fingerprints everywhere. Sofa needs replaced the cushions fall in when stiiing on it. Most places i stay at have info. books about the place, tv channels etc. nothing here! I don't think we will stay here next year if they can't guarantee us a different cottage and a clean one at best. I think the manager needs to better look over the cleaning staffs work. Our unit was poorly refreshed for our arrival. Still have 5 more days to before we go home and I have been cleaning just about everyday, the next people will have a clean place thanks to me.
- Official Description (provided by the hotel):
- Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more less
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- Also Known As:
- Naples Bay Hotel Naples