Naples Bay Resort had the most fabulous staff we've ever encountered. From the front desk to the bellman (Tom), everyone was friendly, interested, helpful and just great. They made our 35th anniversary celebration (Sept 2012) extra special. We booked the Romantic Getaway special offer, and had chocolate covered strawberries and champagne upon our arrival. The buffet breakfast was a large spread, and the staff there was very friendly too.
The suite was large, had two full baths, and two flat screen tvs, a full kitchen and a spacious terrace with a view of the marina. Lovely.
The room itself, and the hotel in general, was showing some wear. I think they need to do some repairs and maintenance especially in the pool area. I was given to understand they are doing some upgrades and maintenance for the coming season.
Landscaping and outside appearance are beautiful.
Housekeeping was a tiny bit lax in replacing certain things in the room, but when asked, they immediately replenished.
L'Orient was pricey, but the food was excellent. The salmon miso was the best. Portions were large. However, they had NO dessert to speak of. Some coconut ice cream, green tea ice cream and mango sorbet was all. We got a sampling of all three and they were all very sad. This restaurant has great food but needs to upgrade the desserts.
The other facilities are okay. There is a gym and a spa, a few not exciting shops. A few pools; a fun rapids ride.
On the whole, this is a wonderfully located property with excellent staff.
- Official Description (provided by the hotel):
- Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more less
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- Also Known As:
- Naples Bay Hotel Naples