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“A wonderful stay”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #6 of 59 Hotels in Naples
Certificate of Excellence
Sarasota, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A wonderful stay”
Reviewed September 26, 2012

Naples Bay Resort had the most fabulous staff we've ever encountered. From the front desk to the bellman (Tom), everyone was friendly, interested, helpful and just great. They made our 35th anniversary celebration (Sept 2012) extra special. We booked the Romantic Getaway special offer, and had chocolate covered strawberries and champagne upon our arrival. The buffet breakfast was a large spread, and the staff there was very friendly too.

The suite was large, had two full baths, and two flat screen tvs, a full kitchen and a spacious terrace with a view of the marina. Lovely.

The room itself, and the hotel in general, was showing some wear. I think they need to do some repairs and maintenance especially in the pool area. I was given to understand they are doing some upgrades and maintenance for the coming season.

Landscaping and outside appearance are beautiful.

Housekeeping was a tiny bit lax in replacing certain things in the room, but when asked, they immediately replenished.

L'Orient was pricey, but the food was excellent. The salmon miso was the best. Portions were large. However, they had NO dessert to speak of. Some coconut ice cream, green tea ice cream and mango sorbet was all. We got a sampling of all three and they were all very sad. This restaurant has great food but needs to upgrade the desserts.

The other facilities are okay. There is a gym and a spa, a few not exciting shops. A few pools; a fun rapids ride.

On the whole, this is a wonderfully located property with excellent staff.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank estajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 27, 2012
Dear estajay,
Thank you for taking the time to share your feedback with us regarding your recent Romantic Getaway with us. Congratulations on your 35th Anniversary! We are very pleased that your stay with us was a memorable one and we look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Miami, Florida
1 review
Reviewed September 25, 2012

Every aspect of the resort was excellent, rooms, marina view, food, etc...it is a place that you want to stay forever....Very good!!!!
September is a very good month to go there because is very quite not too busy.....

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maurizl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 28, 2012
Dear Maurizi,
Thank you for taking the time to share your feedback with us regarding your recent stay at Naples Bay Resort. We are pleased that your recent stay was a memorable one and we look forward to you staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lantana, Florida, United States
Level 6 Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 21, 2012

The staff at the Naples Bay Resort was some of the nicest people we met on our weekend trip to the other side of the State. Beautiful resort and Marina, very relaxing.
Tricia and Marilyn made up for the unfriendly lady at the front desk at check in, they were both great, other than the ants in the room everything else was 5 star

We will be returning soon

Room Tip: We loved the Marina View facing east
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 24, 2012
Dear Jerry,
Thank you for taking the time to share your feedback at Naples Bay Resort. We are glad that your stay was not only enjoyable but relaxing as well. I will be sure to send your kind words to Marilyn and Trishal. We look forward to seeing you when you return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 20, 2012

Very clean rooms. Well serviced by the cleaning staff. Very helpful at the reception. Was looked after by Roxanne on arrival. Great view over looking Marina. For me a great month Seprember for hols, ie not busy. Good food on-site from both restaurants.
Full facilities of the Yatch Club ie pools.
Overall a great experience.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philsdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 21, 2012
Dear Philsdc,
Thank you for taking the time to share your feedback with us regarding your recent stay at Naples Bay Resort. We are very pleased that your experience was a memorable one. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west palm beach, fl.
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 19, 2012

The staff was excellent! It was a very nice stay for my husbands 50th. September is one of the slowest months in Naples But, ever thing was still open and the staff does a great job making you feel important. The room and resort is 5 stars all the way. you will not be disappointed.

Room Tip: Rm 340 was a gorgeous 1 bedroom suite with two bathrooms overlooking the marine with a full balcony...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mleigh31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 21, 2012
Dear Mleigh31,
Thank you for taking the time share your feedback with us regarding your recent staty at Naples Bay Resort. We are glad that your husband's 50th birthday was not only enjoyable but memorable. We look forward to you staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers
Level 5 Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 18, 2012

We spent a fantastic weekend here with our best friends who were also celebrating their anniversary a week after ours. We chose the NPR because it was close to 5th Ave and it offered 2 bedroom suites. We were not disappointted! The staff was super friendly and helpful. Tricia who took our reservation made sure we had a great suite and even some nice extras upon arrival. The shuttle driver was very accomodating and helpful and gave us some great tips on where to find some live music on Saturday night. BTW... 5th street south is just as fun as 5th Ave. We are already talking about our next trip and can't wait to go back.

Room Tip: Ask for a Marina side room.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cowboypapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 21, 2012
Dear Katcourt,
Thank you for taking the time to share your feedback with us regarding your recent stay at Naples Bay Resort. We are very happy that both anniversary celebrations were memorable ones. I will make sure to pass along your sentiments to Tricia as well. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 18, 2012

My husband and I decided to getaway for a day, after our day there I wish we had time to stay longer everything was absolutely perfect. We were celebrating our Anniversary and his birthday. From the moment I called to resort to make last minute plan the staff was excellent and super helpful. Upon our arrival customer service was excellent as well. The staff was so nice to add a little surprise for our special occasion. We had the Florida resident special and upgraded our room to waterfront suite per their suggestion, the view was wonderful and our stay was comfortable and very pleasant. Just what we were looking.for ! Words do not do this place justice! I would highly recomend it regardless of any negative reviews. One thing that did bother me was one of the ladies at the front deck , asking her questions was like pulling teeth, good thing everyone else was so careful and attentive we only had to deal with her very briefly. I can't get over our wonderful stay and the place is so calm and quiet this time a year as it is the slow part of the year. We enjoyed that very much because I felt we had more privacy everywhere we went. I would absolutely return in a heartbeat, especially if we are able to score an amazing deal like the one that brought us here in the firts place . Thanks so much for making it such a memorable experience for us on such a special occasion!!!!!!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merymorris03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, September 19, 2012
Dear merymorris03,
Thank you for taking the time to share your feedback with us regarding your recent stay at Naples Bay Resort. We are very happy that your birthday and anniversary celebrations were memorable ones. We look forward to you staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Family Hotel in Naples
#7 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples

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