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“Excellent Stay In Naples Florida”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #5 of 59 Hotels in Naples
Certificate of Excellence
Reviewed February 10, 2012

We just spent 2 weeks at the beautiful Naples Bay Resort in Naples Florida..what a majestic hotel..our 1 bedroom suite was the equivalent of a condo..lovely mediterranean decor, separate bedroom with king bed, 2 flat screen TV's, full kitchen with micro & dishwasher, stackable washer & dryer, dining & living room area, lovely large balcony with plenty of outdoor furniture to relax in during your morning coffee or to watch the setting sun over the marina..the staff is helpful & friendly..there is a great indoor/outdoor restaurant that offers happy hour & delicious food-it's very popular not only with hotel guests, but people come from all around Naples to enjoy this fine restaurant..the pool area provides a lazy river, an adult pool, lap pool & separate family pool with a bar/eating area which also has staff to come around to your lounge chairs to offer food & drinks..we had delicious breakfasts every morning in the yacht club..treat yourself to this luxurious getaway..we're certainly glad that we found this fabulous hotel..

  • Stayed: December 2011, traveled as a couple
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3  Thank trip_chick_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded February 17, 2012

Dear Tripchick11,

Thank you so much for the raving review!! We were so happy you enjoyed all the wonderful amenities the resort has to offer. We were especially pleased you liked the "Breakfast on the Bay" It is an awesome setting for a relaxing breakfast. Please visit us again soon.

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1,235 - 1,241 of 1,631 reviews

Reviewed February 5, 2012

Second time staying at Naples Bay Resort, this time in a 2 bedroom suite. Very comfortable for 2 couples --- nice balcony, view of harbour etc. It is a smaller property so you get to know the staff and they are very accommodating. I booked with Roxanne who is exceptional -- and again in person each day we were there she assist us. Easy walk to downtown Naples, but you need to cab to 3rd Avenue. Also the shuttle boats stop right at the hotel which is an added benefit of this location. I would recommend for couples, especially looking to enjoy the dinners and night life in Naples.

  • Stayed: February 2012, traveled with friends
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1  Thank BW01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded February 9, 2012

Dear Britta01,
Thank you for your repeat patronage. We appreciate your feedback. I will definitely pass on your kind comments to Roxanne at the Front Desk. We concentrate very hard on training our staff to be the difference in every guests stay. Thank you for the recognition. We hope you will come back for a third visit very soon.

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Reviewed February 3, 2012

Naples Bay Resort has what you need....someone to bring your bag to the room, someone to valet your car, an excellent restaurant on the property where you can dine or order something 'to go'. I did use the Spa and found the pools area to be well equipped as well as landscapped. The room was as large as a condo and included living area, dining table, very well-equipped kitchen. If there is any flaw, it may be the need for newer and easier to use heat/air controller. The concierage was especially helpful. All in all, a very pleasant stay.

Room Tip: We were on the marina side. May try a gulf view sometime.
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  • Stayed: January 2012, traveled with family
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4  Thank 15Cam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded February 9, 2012

Dear 15Cam,
Thank you so much for your excellent rating. We pride ourselves on giving the customer exactly what they want. We were delighted we met all of your needs. Thank you for the kind words about our Concierge. Please come back and visit us again

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Reviewed February 1, 2012

Positives: Beautiful, spacious rooms; our room overlooked marina; nice property (reminiscent of some of the nicer Mexican resorts), CLEAN, 1/4 mi walk to riverfront restaurants, 3/4 mile walk to downtown 5th Avenue area of Naples, comments of other guests were very favorable about Bonefish Grill on site (we did not try it), food not bad at Grill near spa and main pools (limited menu); FREE valet and garage parking
Negatives: I echo comments of some other guests that there were niggling little things with housekeeping, they were stingy with soaps/shampoos; there was a coffee/tea set up in room with no tea; when we asked for tea, we were brought herbal teas only; when we made a second request for black tea, we got more herbal tea! Front desk personnel were devoid of personality and always seemed terrified of making a mistake. There was a 1/2 mi walk from the main hotel to the main pools, spas, exercise equipment (no big deal for me, but may be consideration for other guests.
Other Considerations: There are condos/cottages on this expansive property. The cottages surround the main pool area and you may wish to check this out. Make sure you know if the resort fee is included in your price. Nearby Davis Blvd is a bit of a sketchy area (pawn shops, thrift stores), but it is separated from resort by a 5 lane highway and it really did not come into play. The areas in all other directions were very nice. Short drive to Naples beaches

  • Stayed: January 2012, traveled as a couple
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3  Thank 1Rahhalatun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded February 3, 2012

Dear 1Rahhalatun,

Thank you for both the positive and constructive comments. We were happy to read you enjoyed our spacious rooms, with beautiful Marina views. Please accept our apologizes for the issues you encountered with Housekeeping and the Front desk. You can rest assured your comments have been discussed and actions have been taken to correct the defaults. The distance to our recreational facilities is a short 5 to 7 minute walk, but we do offer a shuttle to the Club at a moments notice. We appreciate your feedback and hope you will return to our beautiful resort again.

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Reviewed January 31, 2012

My first time at this hotel. Enjoyed it very much. Although on a main road, it was very quiet. Pleasant staff. Beware $20 resort fee extra. Limited TV channels and not Hi-Def either. Quality furniture and large shower and bathroom was nice. A few blocks from downtown.

  • Stayed: January 2012, traveled with family
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1  Thank PAQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded February 3, 2012

Dear PAQ,
Thank you for staying with Naples Bay Resort. We appreciate your feedback. In regards to our resort fee, we bundle several of the typical charged services into one convenient fee, so your stay can be more seamless. Our resort fee includes: complimentary valet parking, shuttle to the beach and club, rent free beach chairs, beach umbrellas, access to our state of the art fitness center and club facilities, free internet service, local calls, and a daily USA Today. Our TV service offers a wide array of channels and we also have pay movies through the Lodgenet system. Thank you for your nice comments about our accommodations and hope you will return soon.

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Reviewed January 23, 2012

My husband and I just returned from a long weekend to Naples and have again stayed at the Naples Bay Resort. We have tried a few other hotels in the area but they didn't compare to the Naples Bay Resort. The staff is friendly, courteous and very accommodating. We have stayed in the King Suite on a previous visit which was wonderful. The rooms are spacious, beautifully furnished with great views off the balcony of the marina. The kitchen was a plus along with the extra bathroom. This time we stayed in a regular king room but it was perfect for our short stay.
Breakfast in the Yacht Club was superb and again the service was excellent. The pools, gym and club are fantastic. There is a great restaurant at the resort (Bonefish) and hopefully the other restaurant that is now closed will reopen soon. (Olio on the Bay).
Fifth Avenue with the great shopping and dining is a 5 minute drive away.
I am a travel agent and would recommend this hotel/resort without hesitation.
Look forward to another trip there soon!

  • Stayed: January 2012, traveled as a couple
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6  Thank Anne925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded January 26, 2012

Dear Ann925,

Thank you so much for your glowing "recommend without hesitation" comments. We appreciate you noticing how friendly, courteous and accommodating the staff treated you. We are very proud of our staff and their commitment to making a difference in each and every guests stay. We look forward to your quick return.

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Reviewed January 22, 2012

We returned to Naples Bay Resort as we enjoyed it so much in January 2011. Last year we got a free upgrade and, therefore, we paid about $100 more a night for the same accommodations this year. We didn't mind as we had such a great experience. It was still very nice but there were little things that the resort started to scrimp on. For example, there were two tiny pieces of soap in the suite. When once piece was almost gone they didn't leave a replacement. We had to call housekeeping for a new bar of soap. Also, they didn't leave refills of shampoo, etc when the others were finished. Last year they had complimentary coffee and little pastries each morning. This year they pushed a pricey breakfast buffet. We had to ask for towels more than once. For over $300 per night (including resort fee of $22) it felt like they were scrimping on things that just made it feel less than the luxury resort we enjoyed so much in the past.

Room Tip: Rooms overlooking the marina are nice. Yet, they blast music about 8 a.m. so it wakes you up if you...
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  • Stayed: January 2012, traveled as a couple
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2  Thank chingala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded January 26, 2012

Dear Chingala,

We truly appreciate your repeat patronage and were pleased that you had an overall great experience. Please forgive us for the experiences you encountered with your in-room amenities and housekeeping. You can rest assured steps have been taken to immediately correct the shortfalls. We thank you for your feedback and hope to see you back again next year.

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Additional Information about Naples Bay Resort

Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Business Hotel in Naples
#7 Family Hotel in Naples
Price Range: $216 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples

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