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“Wonderful Family Reunion”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #5 of 59 Hotels in Naples
Certificate of Excellence
Reviewed November 14, 2011

Eight family members recently stayed at the Naples Bay Resort. We reserved 2 marina view two bedroom suites for a night to celebrate a family birthday. We enjoyed our lovely, clean and comfortable accommodations. It was great to have so much room and have a beautiful kitchen to have cocktails and snacks while sitting out on the balcony enjoying the sunset and view. The concierge Marilyn recommended a wonderful restaurant, the Ridgway Bar and Grill that we thought was sensational. The hotel had the greatest service, and vehicles to take you to the shopping and dining areas. Tom, one of our valet's was so friendly and gave great suggestions. All of the employees we associated with were top notch! Highly recommend this beautiful resort and we can't wait to go back!

  • Stayed: November 2011, traveled with family
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Thank DDTSarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded November 17, 2011

Dear DDTSarasota,

We were delighted to read your family reunion was a smashing success. Naples Bay Resort is a perfect spot for a family get-together. Thank you for recognizing our clean and comfortable rooms. I will definitely pass on your kind comments to Marilyn at the Concierge and Tom at Guest Services. I know they appreciate your special recognition. It was our pleasure to serve you and we look forward to hosting your next reunion.

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1,288 - 1,294 of 1,663 reviews

Reviewed November 12, 2011

We had a four night stay and had a great room on 3rd floor, overlooking the marina. A lovely view to look at whilst relaxing on the balcony.

The rooms are superbly appointed with everything you would need to enjoy your stay.
Good kitchen with all the utensils you'd need.

Huge rooms that are beautifully appointed with high standard of furniture etc.

The washer / drier is useful if you are travelling for more than just a few days.

All staff are very helpful, especially the chaps at the front lobby. Nothing is too much trouble for them.

The pools and tennis courts are only a few minutes gentle walk, or you can be ferried along there in the bus if you wish. Towels are supplied. Plenty of pools to enjoy.

They also supply a free shuttle bus into town if you do not wish to drive.

Gardens and grounds are immaculate.

We found it good value, and enjoyed our stay.

Bonefish Grill is on site, and does great food at sensible prices. Book a table to ensure you get in !!

Room Tip: A marine view on the 3rd floor is lovely.
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  • Stayed: November 2011, traveled as a couple
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Thank LeaFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

Rooms are the only luxury in the hotel. This will be the positive selling point of this hotel; the offer a nice romantic view. The rooms are spacious and with comfortable beds and nice bathrooms. However, the balcony needs a power wash as they are filthy. Also, the balcony lounge chairs are dated and falling apart.

No free breakfast at all. I heard their would be free pastries in the lobby. I was shocked in the yacght club dining room (this is the only place they advertise for breakfast) that each meal would be 22 dollars. This buffet was worth 5$ max. Three hot chafing dishes are available and not even butter. You can stay at the cheapest budget line of hotels and have free breakfast that would taste better. I feel cheated at my fifty dollar breakfast. Beware of hidden charges; these charges are sneaky. No coffee or refreshments are even offered in lobby. I will not be going back. I feel cheated and scammed. In addition, they add on a 22 resort fee to your final bill.

  • Stayed: November 2011, traveled as a couple
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3  Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded November 17, 2011

Daer Robin W,

Thank you for your detailed comments. We really appreciate your candid feedback. Please accept our apologizes for the condition of your patio and furniture. You can rest assured the problem has been corrected. I read with great concern your comments regarding our breakfast buffet. We strive for perfection in everything we do, I am so sorry we feel short in your case. You will be happy to know that we now have added a “create your own” omelet station and our breakfast chef will cook eggs to order anyway you like them. We have also added a delicious waffle station. I am sorry our offerings did not live up to your expectations and hope you will give us another chance.

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Reviewed November 7, 2011

We stayed for 3 weeks this summer and we had a fantastic room over looking the Marina. The staff were great and looked after us very well, yet again.

We will be back next Easter and look forward to another fantastic stay.

Room Tip: Ask for a Marina view.
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  • Stayed: August 2011, traveled with family
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Thank alfaman159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded November 17, 2011

Dear Alfaman15,

Thank you so much for the wonderful comments and ratings. We look forward to your return this Easter. The weather will be "fantastic" !!

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Reviewed November 3, 2011

Travelling on vacation with pregnant wife and daughter 3 years.
What a place, what a price… marvelous, what else can we say.
This is for us one of the TOP ranking Hotels and we shall be back ASAP.

After a 3h drive coming from Miami and we felt right at home.
We had a 1 bedroom suite and it was great, we where sorry we only booked 2 nights.
There was a full kitchen, washer and dryer and fresh flowers in the room to.

We really enjoyed also the complementary valet parking; this has a high service value to us.

The fact that the pool area was over at the Resort part was a small thing to take, we always enjoyed the shuttle service with Henry or we took our care over, we could have walked as well.
The only thing we must say; the pool for the kids was cold. The River Pool was fine with the temperature.

Room Tip: get a suite!
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  • Stayed: October 2011, traveled with family
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2  Thank Popcornlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded November 9, 2011

Dear Popcornlovers,

Thank you for your "marvelous" comments. We were so glad you felt right at home with your young family. You will have to bring the baby back on your next visit. Thank you for pointing out the value of our complimentary valet parking. Please accept our apologies for the pool temperature. You can rest assured the problem has been corrected. We look forward to your return visit.

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Reviewed October 31, 2011

We stayed here recently for 3 nights but wish it had been for longer, we just loved it. We were a party of 4 and chose a 2 room suite. When we checked in we asked if a marina view suite was available, we had read that they had better views. It would have cost us an extra $20 per night so we decided to stick with the origianl canal view............and loved it, didn't need a marina view. The whole suite was very well furnished and spotlessly clean. The living area and kitchen were very spacious as was the balcony.
The master bedroom was large, very large and comfortable bed and a wonderful bathroom - very large shower, jacuzzi bath, twin vanitiy unit and a large walk in cupboard with 2 bathrobes and a safe.
The second bedroom, again very comfortable had it's own bathroom with shower over the bath. Toiletries supplied were of a very high quality - shampoo, conditioner, shower gel and body lotion.
On two evenings we used the complimentary hotel shuttle service which took us to and from restaurants - Tom the driver was wonderful.
We used the pools at the resort, a lovely 5 minute walk from the hotel - or you could take the shuttle bus. The pools were lovley and comfortable seating areas - very spacious and beautiful.
We really loved our time here and will 100% return here as soon as we are able to return to Naples.

Room Tip: We chose a canal view suite and loved it.
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  • Stayed: October 2011, traveled as a couple
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1  Thank LAT10258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded November 9, 2011

Dear Lat10258,

Thank you for your excellent rating or shopuld we say fabulous . We were delighted you enjoyed our canal view. Many of our guests like the canal views just a much as the marina view. I am glad you found your room comfortable and spotless. I will definitely pass on your kind comments to Tom in our friendly Guest Service department. Thank you again and we look forward to your return

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Reviewed October 28, 2011

Our family of four (two kids ages 4 and 7) stayed here recently (actually, we're checking out tomorrow) in one of their 2 bedroom units. The hotel is beautiful, everything looks new and hte room was in a very good condition. The living area was extremely large, beds were comfortably, huge walk-in shower and whirlpool tub. Overall, a very nice place!
The location is pretty good, just a mile or two from the ocean (they offer a free shuttle every 2 hours, with towels, chairs and umbrellas. Just the price of a tip, so not bad at all), and within walking distance of Joe's Crab Shack, Olive Garden, IHOP, and a few local seafood restaurants. There is a Bonefish Grill on site, which is very convenient, with some outdoor seating on the canal. The pager even worked in our room, which was #254!
Our view was ok, we overlooked part of the canal and residential housing (not that pretty) on the other side of the canal. There are rooms that overlook the resort (part of the resort is on both sides of a canal), those have a much nicer view.
There was a continental breakfast in the lobby which was pretty sparse, but it was free and at least had some nice fruit and a few breads, and coffee/juices.
The pool which is closest to the hotel is pretty pathetic, just this tiny little thing. However, the pool at the club (about a 10 minute walk on a nice path/sidewalk) is very nice! They have several different pools and a lazy river (though that was a bit cold) and also have a bar that serves drinks and light fare. The pool is great for younger children as it has a zero-entry area, and plenty of space at 1-3 feet of depth. They also have a very nice gym, though we didn't use it, just looked.
Pros: Very new/modern, nice looking, huge rooms (at least the 2-bedroom unit was), restaurant on-site (Bonefish) and several within walking distance. Huge bathroom and comfortable beds.
Cons: Distance to main pool (10-minute walk), distance to beach (10-minute shuttle ride, about 2 miles), sparse continental breakfast, some small bugs/ants in the kitchen (not too bad if we kept food tightly wrapped and no crumbs).

Room Tip: The "cottages" are close to the main pool/club. Also, rooms that face the resort canal ha...
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  • Stayed: October 2011, traveled with family
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2  Thank yoontaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this reviewResponded October 29, 2011

Dear Yoontaylor,

Thank you for your detailed comments. We truly appreciate the feedback. We were glad to read you thought the rooms were comfortable, beautiful, in great condition and very roomy. Thank you for pointing out how convenient we are to the beach, shopping and the 5th Avenue restaurants. The hotel pool is small, but is very quiet and has a great view of the marina. Our club facilities are available by shuttle at a moments notice through our friendly and responsive Guest Service staff. You will be happy to hear that as of November 1 we will be offering a hot and delicious "Breakfast by the Bay" buffet in our Yacht Club, 7 days a week. Thank you for your patronage and we look forward to your return visit.

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Additional Information about Naples Bay Resort

Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Family Hotel in Naples
#7 Business Hotel in Naples
Price Range: $193 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Naples Bay Hotel Naples

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