We've patronized Giovanni's occasionally for a number of years. Not a destination restaurant, but the food was usually adequate and it's close by. THIS visit, however, was definitely our last. Nearly empty on a recent weeknight, the service was exceedingly slow. Turns out that was the least of the problems. One of our party ordered stuffed shells, a special that evening. Another diner, the ravioli from the menu, and I, chicken Marsala.
Both the shells and the ravioli had areas of that crunchy, chewy texture only freezer burn can cause. The sauce on the chicken Marsala was not only NOT a Marsala sauce, but it was so excruciatingly sweet it was inedible.
A polite request to have the dish replaced with something else (diner is diabetic) brought the manager to the table. She was beyond rude to the point of being surly and argumentative. The end result was, yes, another selection was prepared, BUT the length of time it took until it was brought to the table ( the rest of the party had finished eating) was so excessive, it reeked of spiteful revenge. Bottom line - never, ever again.
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