We had high expectations of Baleen after reading the many reviews. Even though we had reserved a table outdoors, it was just a too windy and cool of an evening. They graciously accommodated us indoors on a very busy Sunday night.
Our waitress was a jewel, and I wish I could remember her name. For a girl who was getting married the Tuesday following, she was exceptionally focused on providing us flawless service. We both had Caesar salads which were unbelievably fresh and the anchovies some of the best I've ever tasted. The snapper filet was cooked perfectly and was served on the most amazing creamed boniato. I highly recommend giving it a try. My husband's steak was slightly underdone and I thought here we go again, eating separately. But our waitress was there to check on everything within a minute after our food was served. And then the manager was by within a minute after her returning the steak to the kitchen to offer his apology.
This attention to detail and level of service is what truly sets Baleen apart. We can not wait to return on our next trip to Naples and hopefully be able to enjoy the gorgeous outdoor terrace.