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“Substandard service, average at best food.” 3 of 5 bubbles
Review of Aurelio's Pizza

Aurelio's Pizza
Ranked #267 of 979 Restaurants in Naples
Price range: $15 - $25
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Large groups, Dining on a budget, Families with children, Bar scene, Kids
Dining options: Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Free Off-Street Parking, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Aurelio's Pizza of Naples, located at the Coastland Center Mall (across from Cheesecake Factory). Enjoy a pizza dining experience for you and your family. We have a full menu including appetizers, salads, pasta, sandwiches, desserts and of course our award winning pizzas, including thin crust, thick crust and stuffed. We also have a full service bar with all your favorite beer, wine and spirits.
CT
Level Contributor
54 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Substandard service, average at best food.”
3 of 5 bubbles Reviewed April 20, 2013 via mobile

This location has had a string of failed restaurants. Our waiter got 3 things wrong on our order and never stopped back to see if we needed more drinks or if the food was fine. We ordered the thick pizza and needed a hack saw to finish cutting it . Not a place to return to unless you like that sort of stuff.

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank captainbobCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Visitor rating
    90
    71
    27
    26
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
FL
Level Contributor
133 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“First timer”
4 of 5 bubbles Reviewed April 18, 2013

This being our first time to visit Aureilo's, we were quite surprised as to their prices for pizza. We did order a gluten free pizza, but $17 is a bit on the pricey side. Of course the glass of wine was also pricey at $7.

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank CMcgirr99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Very average and understaffed”
3 of 5 bubbles Reviewed April 8, 2013

A rainy day in Naples FL the first week of April would mean to me that a restaurant would be very busy. Everyone is going out for lunch on a day like this because its not a beach day for all the spring breakers. We were amoung those that ate lunch out on this rainy day. There was no host at the entry way, no acknowledgement from any of the servers to the numereous people waiting to get in for lunch. This was at 2:00 in the afternoon! Once seated the servers were stressed to say the least. We ordered immediately much to our servers dismay. I had to go to the bar to get drink refills twice. The food came pretty quickly (surprize) and it was very average. This is supposed to be quite a famous place for pizza across the nation but it was just a little better than frozen from a box! This place has a probelm for sure. I could go on! We eat out a lot and have never experienced this ever anywhere. We were very polite, paid the bill and promptly and left the building leaving quite a bit of pizza behind.

Visited April 2013
Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
253 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Good pizza, slightly strange service.”
4 of 5 bubbles Reviewed April 8, 2013

We stopped here with a large group (20) and they were very accommodating for us. We were seated very quickly and they were very nice. The pizza here was very tasty and is some of the best, most fresh I've had. I noticed they don't have a lot of servers and it appears as though they may not have a lot of pizza ovens, so pizza orders took longer than we thought was normal. We also had to ask for water, napkins, and silverware. Bartender acted as though he liked to "rub" people the wrong way (jokingly, but slightly rude) and was slow to get drink orders out.
The new location is nice- outdoor seating available out on the sidewalk of the mall.

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Meegsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
849 reviews
580 restaurant reviews
common_n_restaurant_reviews_1bd8 317 helpful votes
“Surly service”
3 of 5 bubbles Reviewed March 26, 2013

The reason that the place and its decor and furnishings are good is that Aurelios did not do it. It used to be a new upscale steak house, which then went out of business and the place was taken over as-is by Aurelio. In other words the place is designed and finished as a quality steak house not a pizza joint. We went there for lunch for the first time. The pizza was OK...nothing special but not bad. What we really remember about the place was the surly waiter with an attitude.....no straws in our drinks, items just banged down on the table, etc etc...clearly a waiter who hated his job and should be trying another line of work. We will certainly not be back.

  • Visited March 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank Worldwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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