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“Very disappointed”

Shula's Steak House
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Ranked #60 of 1,005 Restaurants in Naples
Certificate of Excellence
Price range: $50 - $60
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Large groups, Bar scene, Local cuisine, Special occasions
Dining options: Breakfast, Late Night, Dinner, Lunch, Reservations
Dining style: Casual Elegant
Cross street: At The Hilton Naples
Transit: Collier Area Transit (CAT)
Description: The theme for Shula's Steak House is a virtual museum of the 1972 Miami Dolphins' 17-0 perfect season, the NFL's only unbeaten team. The decor includes pictures and game balls from the '72 season. The menus are hand painted on NFL footballs then personally hand signed by Coach Shula himself. The restaurant's reputation has been built on serving the "biggest and the best", which includes Premium Black Angus Beef. The menu features generous portions, including a signature 48-ounce porterhouse steak.
Reviewed March 6, 2014

Heard great reviews, but was not impressed. Bread was dry, Lobster bisque had tiny pieces (2-3!), salad ordinary, Steak Oscar-steak was tender, Oscar sauce minimal and Fries pathetic. In our opinion, not in the same class with Truluck's or Capital Grill. Unfortunately could not recommend considering the high cost of meal. Definetely no value for money.

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1  Thank ocean23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MktMaven, Manager at Shula's Steak House, responded to this reviewResponded March 25, 2014

Good day,

Thank you for taking the time out of your day to let us know how your dining experience at Shula's Naples was. We appreciate any and all customer comments, good or bad, as they are the best way for us to discover how we can better serve diners like you. I am very sorry to hear that you were not 100% satisfied with your visit, as total customer satisfaction is truly our number one goal. I would appreciate any further details you could share with me about your visit, and would welcome a call at your convenience. If you would like, just call me at 239-430-4999, and ask for Jeff.

Again, thank you for your time, and I hope we’ll see you again soon.

Sincerely,
Jeff Jerome, Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 - 457 of 713 reviews

Reviewed February 22, 2014

As expected, Shula's is a great steak house.
The football theme is entertaining, the food is great and the service is good too.
For a business meeting or an expensive date, Shula's is a great choice.

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Thank Drew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014 via mobile

This steak house serves great steaks and all the classics. Well located in Naples, the service is good and attentive. For football fans it is a monument to the great Dolphins winning years. Bernaise sauce is especially delicious.

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Thank NelsonVNile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014 via mobile

Had an amazing dinner with friends! It's been years since the last time we ate at Shulas and it was even better than I remembered. My filets in a peppercorn sauce were amazing and my husbands prime rib was by far one of the best ! Note: everything is a la carte. But trust that the portions are so generous that we easily shared a twice baked potato and wedge salad. Our service was great. The prices are a bit high but in this case - you totally get what you pay for !!!!

Thank Nutmegger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MktMaven, Public Relations Manager at Shula's Steak House, responded to this reviewResponded April 3, 2014

Good evening,

Everyone here at Shula's wanted to thank you for the very kind words! We're so glad to hear that you loved the food so much (we're fans of our prime rib, too!), and that the service met your high standards. We hope we'll see you again soon!

Sincerely,
The Shula's Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

Our dinner was excellent, and our server, Don was outstanding. The food was very good, as was the wine he suggested.

Thank Tom A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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