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“Good pre movie burger”
Review of The Counter

The Counter
Ranked #309 of 1,046 Restaurants in Naples
Cuisines: American
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed June 15, 2013

First time and we hit a home run. This build a burger concept is a winner. The burgers were tasty, juicy and arrived as ordered. The Parmesan fries are decadent and worth every calorie. The onion rings are pretty good as well. Service average, but friendly. This is close to silverspot cinema and is a far superior choice to their restaurant, if you want a burger. Music is easy on the ears and snappy.

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Thank AUDEIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 - 251 of 290 reviews

Reviewed June 11, 2013

I really enjoyed my experience at the Counter in the Mercato. The contemporary atmosphere was a change from many of the places in Naples. You can "build your own burger" from scratch with five choices of meat and one vegan veggie, fine cheese, 4 toppings, sauce and artisan bun. The smallest "build your own" is 1/3 lb at $9 or you can pick one of the signature selections off the menu. Since it was my first time and with so many choices, I decided to make it easy and order a Grilled Chicken signature burger off the menu with a side order of fries. The sandwich was 1/3 lb chicken breast, Gruyere cheese, Organic mixed greens, scallions, tomatoes and honey mustard on the side for $9. Absolutely fresh and delicious! The heaping plate of shoestring fries was also good and a value at $2.

The service was attentive but not intrusive. Several folks in the restaurant were on their computers, meeting clients and others were at the bar enjoying "adult" milk shakes. A very pleasant experience in a nice atmosphere. I'll definitely go back!

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Thank truValue-Marco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

This place is beyond belief. After 4 visits it makes me think some of the reviews are either questionable or people are there to drink and have very low standards. Every single visit is the same story and there's no fixing what's obviously a bad process. It's a shame because the complex really needs some casual choices and who doesn't love burgers?!

Where to begin.....The person who takes your order NEVER brings you your food. They write tickets and that's it. The clueless person who brings you your food has no idea if it's correct or whose it is. If there is something wrong they disappear and try to find the server. The place is small and despite the number of toppings only has a few items on the menu. There's no excuse for not being about to nail it every time!

Every time we've been there they've failed to bring food out correct or in the proper order. Once we got fries 10 minutes before the burgers, once after we were done. Once our appetizer wound up at another table apparently and we never got it, The last time 2 of us got our food and the 3rd didn't. Of course the clueless runner though nothing of handing 2 of 3 people their food and walking away. They ending up eating after we were done.

This is over multiple months, different times of day, inside and out. It's obvious their process is completely broken. Finally, the burgers are NEVER hot. They're not cold, but having worked in a restaurant many years ago I can tell you that IF these burgers are cooked to order they must be sitting around for 5, 6, 7 minutes before being served they are consistently just warm. It's easily a $20 meal with fries, drink, tax+tip and even if it was hot and served correctly the burgers are just middle of the road. If this place executed perfectly their burger wouldn't be in the top 10 or even top 20 burger places I've been to.

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Thank JJNaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

Best turkey burger ever! I added-Gruyere, lettuce, tomato, cranberries, sautéed onions and mayo on an onion bun. Found the secret to their juicy turkey burger...they use mainly dark meat.

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Thank heronp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Love Love Loved the burgers at the Counter. It's a build your own Burger concept. You can get three different size burger put anything you want on them (the choices are endless) and they are done to PERFECTION! Not often can you say that about a burger.

Fries and Sweet Potato fries are delicious! Can't go wrong here!!

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Thank Kathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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