My wife and I, along with two other couples, stayed at the Bellesara Hotel during the third week of March for a Golf/vacation get-away. We had heard so many good things about the hotel on this site that we decided to give it a shot. For the most part the hotel lived up to the billing that everyone seems to be giving it, but there are some things that everyone should know.

First, this is not a resort. It is a hotel. Period. It is in a beautiful part of Naples and just a 2 minute walk to Fifth Avenue and great shopping and dining which is its best feature. Our two bedroom suite was very nice and had all of the ammenities you could every want in a room. There is a television in every room, a nice kitchen, dining area, and great screened back porch. The room was very clean and had some nice touches. Really first rate.

Upon our arrival in Florida, we called the hotel for exact directions to go along with what we had already printed as it was at night and we had never been to Naples before. We called four times in twenty minutes and no one answered the phone. This was a prelude of things to come. There was no valet service when we arrived and there was only one employee at the front desk. When we asked why the phone wasn't being answered she replied that she was the only employee on that night. Upon arrival at the first golf course the next day we relized that the conceirge did not make the appropriate tee times for one of us and it caused some headaches at the golf courses.

The service at the Zizi's restaurant at the Hotel was just as big of a joke. Forty five minutes to be served breakfast the first morning and with only a handful of guests waiting. Many guests were complaining and just left. The only employee behind the bar at the pool did not know how to make any mixed drinks and had to get his manager to help him. Every drink order took at least 10-15 minutes, and that was with no one else waiting at the same time. This was not a one day occurance. It was the entire week.

The pool area is nice but very small and the sun set over the building at about 3 o'clock so only half the pool had sun for most of the day.

I've rated the hotel above average because of the value for what we paid, location, and the rooms were above average, but the overall service was definitely below average. For you golfers out there, we played the Lely-Flamingo Island course, the Lely-Flamingo Mustang course, and the Rookery at Marco Island course. Great courses that should be tried if possible. Great resturaunts in the area we tried were Yabba's on Fifth Ave and Cork's on Fifth Ave. Make reservations and bring a lot of money!

I stayed at this hotel with 2 other adults in early March. It was probably the best accomodations that we have every experienced. It was so CLEAN. And the bedrooms were nicely separated for privacy. The kitchen was perfectly equipped with all conveniences including coffee maker, microwave, and dishwasher. Granite countertops, TVs in every room, 2 bathrooms. Just georgeous. The pool was nice, the dining was wonderful. The staff was so helpful and you didn't feel intimidated in the lobby, even though it was very classy. Highly recommended. Close to 5th avenue. Only downside: about 8 blocks from the beach. But they offer a shuttle.

in mid February my wife and I and our two children, aged 21 and 24 spent 3 nights at the Bellasera..it could not have been more perfect..the concierges were fantastic and set us up with our golf games..and advised us of a course which was much better than the one I had planned on..we loved their suggestion of the Palmeria..my choice of the Naples Golf course was not good, poorly maintained and very slow..but a great advantge was that all the good restaurants, which we were advised on by the concierge, were a 5 minute walk away and the beach was a 4 minute drive..lovely and spacious rooms ..we could not have been more happy and will definitely return next year..a real jewel