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“Gem” 5 of 5 stars
Review of Bellasera Hotel

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Bellasera Hotel
Ranked #3 of 59 Hotels in Naples
Certificate of Excellence
Cape Coral, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Gem”
5 of 5 stars Reviewed November 12, 2012

Booked stay combining work with relaxation. I accidentally booked wrong weekend! Desk Clerk was gracious, helped me deal with my Internet booking site and secured a roomto in a " booked" hotel which turned out to be a suit with kitchen dining. Artfully converted apts? Whatever felt luxurious. We enjoyed pool and breakfast, will be returning next year. Romantic, relaxing.

Room Tip: Ok did not use spa but iPad went crazy
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Reesee936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at Bellasera Hotel, responded to this review, November 15, 2012
Dear Reesee936,

Thank you for commenting on your recent stay with us at Bellasera Hotel. In am happy to hear that our Front Desk staff member was able to assist you in sorting out your booking issue and that you enjoyed your suite accommodations. My staff and I greatly appreciate the feedback and kind comments and we all look forward to serving you again soon.

Sincerely,
Brian Schomacker, General Manager
Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,309 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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  • Dutch first
  • English first
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English first
Wapakoneta, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 12, 2012

We fell in love with this little Boutique Hotel in the middle of Naples. Great Staff at the front desk, restaurant, everywhere. We stayed in a Beautiful 2 bedroom Condo with 2 baths. Superb decor and Landscaping. Salt Water Pool ! Washer Dryer, full kitchen, everything you could want for a great vacation. Walking or Bike to the downtown shops or the beach. Perfect!

Room Tip: Ground Floor room lanai has easy access to the walkway to the pool, easy to return to your room for...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TheNormans419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at Bellasera Hotel, responded to this review, November 16, 2012
Dear TheNormans419,
Thank you for taking time to comment on our Bellasera Hotel property regarding your recent stay. I am very happy to hear that you both enjoyed your 2-bedroom condo accommodations as well as our pool and resort amenities. It is also good to know you enjoyed our local area offerings as well. My staff and I truly appreciate your feedback and look forward to serving you again soon.

Sincerely,
Brian Schomacker, General Manager
Bellasera Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed November 5, 2012

This hotel was great, could not find any fault with it at all. We stayed in a one bedroom suite which was clean and had everything needed and more. Even had a washer/dryer for clothes... The bed was very comfortable and the hotel was very peaceful, even though it was on a main road as it was set back quite far and traffic was not too busy at night times. Staff were very helpful and polite and location was pretty good, just a 5 minute walk to 5th Street where all the shops and eateries are. The hotel grounds were nice and facilities were good. All-in-all, would definitely recommend as a base for visiting south-west Florida. Hotel right on main route 41 so going north to Tampa or south to the Everglades/Marco Island or East to Miami was easy.

Room Tip: we had a very quiet room at the back of the hotel
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank PaulandJennyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at Bellasera Hotel, responded to this review, November 9, 2012
Dear PaulandJennyG,

Thank you for taking time to comment on your recent stay at Bellsera Hotel in Naples, Florida. I am very happy to hear that you both enjoyed your one bedroom suite along with the room amenities we offer. My staff and I greatly appreciate your feedback regarding our high level of customer service, we take great pride in offering all of our guests only the very best. I appreciate your feedback and we look forward to serving you both again in the future.

Sincerely,
Brian Schomacker, General Manager
Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 2, 2012

Somehow we ended up spending five nights in a palatial apartment with a "lanai" for not very much money. All mod cons including washer, drier, full kitchen, dining area, 2 TVs. Nice pool, lovely grounds. And so quiet and restful. Can't fault it really. Nice location, bikes available... That's where we'll stay next time we're in Naples for sure.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Treeplanter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 1, 2012

My wife and I stayed at this hotel in October for 15 nights. We have been visiting Naples for approximately 20 years, but have never stayed at this hotel before. In truth this hotel was somewhat forced upon us as our usual haunts were missing from our agents listings. Therefore it was with some trepidation that we accepted their recommendation of the Bellasera. (being creatures of habit.)
We were not disappointed. Ideal location for a downtown stroll, easy access and parking. Clean suites with all amenities necessary for an enjoyable stay. We could have stayed permanently it was so good. The only downside was the inane music by the pool (though thankfully not too loud. The old fogey would have preferred something Italian in keeping with the place or perhaps some Sinatra.........maybe I can persuade them to change for next year.) All in all a very good stay with the icing on the cake being the excellent friendly and informative staff. I cannot wait to return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank giacosa999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at Bellasera Hotel, responded to this review, November 5, 2012
Dear giacosa999,
Thank you for commenting on your very first stay with us at Bellasera Hotel. I am happy to hear you enjoyed your accommodations, our resort amenities and the surrounding local area offerings. I apologize for any inconvenience regarding our choice of music selections poolside. We work on offering a wide variety of selections that covers all of our guests' individual preferences. My staff and I greatly appreciate your comments regarding our high level of customer service as we work diligently to provide only the very best service for every guest we serve. We truly look forward to serving you again on your next visit to our area.

Sincerely,
Brian Schomacker, General Manager
Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Como
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 29, 2012

We stayed in a one bedroomed apartment at the Bellasera in September. Room was beautiful, clean and spacious.
All amenities were fantastic, the hotel and resort was quiet, but that suited us fine.
The closeness of the hotel to 5th Avenue and the beach was fantastic, I would highly recommend this hotel

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LiverpoolDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, Manager at Bellasera Hotel, responded to this review, November 1, 2012
Dear LiverpoolDeb,
Thank you for taking a moment to comment on our Bellasera Hotel property in Naples, Florida. I am very happy to hear you enjoyed your accommodations and amenities during your stay as well as our local area offerings. My staff and I take great pride in offering the very best products and customer service to all of our guests and we greatly appreciate all our guest's feedback. We look forward to serving you again on your next visit to our area.

Sincerely,
Brian Schomacker, General Manager
Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 29, 2012

We were in Naples Fl in the middle of October 2012 and we stayed in Bellasera Hotel!We were really disappointed! first at all with rude customer service second at all with the swimming pool which was closed for two days .The quality is about 2.5 star.The serving staff in the bar was terrible bartender didnt know how to make margerita drink!!! there was no one supervising the pool area. Towels and cups sat waiting to be picked up!!!I would never ever recommend this hotel for other people!
Only one good thing about this hotel was the cleaning service!

Room Tip: do not go there!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank kasia h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunStreamResorts, General Manager at Bellasera Hotel, responded to this review, November 2, 2012
Dear kasia h,
Thank you for taking time to comment on your recent stay at our Bellasera Hotel property. I apologize for any inconvenience you experienced regarding the issues expressed. Unfortunately, we were required to close our pool due to an incident totally out of our control. I am, however, surprised to hear about the customer service incidents, for they are so outside our normal operations as attested to in feedback from our other guests. Please know that I will be sharing your comments with our management team to see if additional improvements can be made. We greatly appreciate your feedback and hope to have an opportunity to serve you again in the future.
Sincerely,
Brian Schomacker, General Manager
Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bellasera Hotel

Property: Bellasera Hotel
Address: 221 Ninth St S, Naples, FL 34102-6258
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > Old Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Naples
#1 Spa Hotel in Naples
#1 Luxury Hotel in Naples
#8 Romantic Hotel in Naples
#18 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bellasera Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Escape to a true hidden gem in the heart of Olde Naples, and find yourself just steps away from world-class shopping, galleries, and dining. Bellasera features 100 studio, 1-, 2-, and 3-bedroom suites, 5,000 square feet of meeting & event space, outdoor heated swimming pool & whirlpool spa, Zizi Naples Kitchen, Esterra Spa, fitness center, guest shuttle service and bicycles, and more! ... more   less 
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Also Known As:
Bellasera Hotel Naples

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