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“Not sure about this place”

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Naples Courtyard Inn
Ranked #44 of 59 Hotels in Naples
Fort Myers, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Not sure about this place”
Reviewed September 3, 2013

My wife and I stayed there over Labor day weekend . The room was clean but there was no microwave and the tv was a little 19" old school tv , But I guess I can over look those things . But what I cant overlook was the food servers in the morning for breakfast. They had very little selection for breakfast and the server do not wear any gloves . They where eating while we were there putting food in there mouths with there hands licking their fingers and then went over without washing their hands grabbed the beagles out of the bag and placed for us to eat. I about got sick when we seen this . Also about 3:00am the smoke alarm would beep and stop and then 3 to 4 mins later it would to it again . That happened the rest of the night when I told the front desk they said I should of called the 24 hr. maintenance number that no one told me about. I told the front desk all of this as we were checking out and it seamed not to a problem. Will not stay again and will tell everyone I know not to stay there either.

Room Tip: don't eat there for breakfast....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCINaples, Manager at Naples Courtyard Inn, responded to this review, September 4, 2013
When you came to the desk in the morning you tried to get a free night because your smoke detector back up battery began chirping at 12:00 midnight the night before. You were asked if you dialed "0" (the front desk) to report it. "No," you said. Why? Your response was that you did not want a "stranger" coming in to disturb your wife and yourself to correct the issue. If you do not let us know you have an issue (and things happen and are corrected at all hotels), and you do not give us the opportunity to correct the issue for you, then how is it that we are able to help you? You just needed to dial 0 (customary at most hotels). And since you realized that we were not going to refund you since you did not let us know, you told the front desk attendant you would leave a terrible review and so you did. None of your complaints about the breakfast and the girls serving the breakfast are true.
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305 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 2, 2013

My family and I just got back from the Naples Courtyard Inn and I have to say from the minute I walked in I was greeted by the friendly and up beet Nora, the owner. My expectations were not that high to begin with due to past experiences at similar styles of hotels. The rooms were nice and bigger than some if not most other hotels I've stayed at, the staff was really friendly and it was very family oriented. The one thing I did not like was the fact that they only had cold breakfast like: toasted bagels, regular toast, cereal, juice and coffee; although, it is better than no breakfast at all. Over all it was a really great get away spot that more people should know about, would definitely return and recommend to others.

  • Stayed August 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tati521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCINaples, Manager at Naples Courtyard Inn, responded to this review, September 4, 2013
Dear Tati521,
We really appreciate your honest and very positive review of the Inn. It is an easy place to relax with the family and definitely our staff (and myself) relish in our wonderful guests. We actually are working on a new and improved breakfast idea to better the breakfast experience here (plans are slated for the December time frame), so when you come again we will look forward to serving you and yours and having a new menu under the chickee bar. Many thanks!
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 10, 2013 via mobile

Just returned from Naples after 11 nights at the courtyard. After a little trouble at check in we found the hotel to be great. Nice rooms cleaned every day pool area was nice and the breakfast was perfectly fine. It does say continental breakfast and that's what it was. Not sure what the problem is there. The rooms are very good for the price, if you want a full breakfast with a five star room you can get it down the road but it will cost you $300 a night! Good rooms, light breakfast, great location all for under $70 per night.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCINaples, Manager at Naples Courtyard Inn, responded to this review, August 15, 2013
We are so pleased to have received your review of the inn. We did enjoy having your wonderful family and friends with us and we were happy that you were all so inclined to" make the place your own", so to speak, while you were here. The Inn is truly what you described. We have sparkling clean rooms and a fantastic pool and chickee area for all to enjoy. We do hope that we will have the pleasure of being of service to you and yours at the Inn sometime soon. All the best.
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Coconut Creek, Florida, United States
Level 4 Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 1, 2013

My husband and I just returned from our stay at the Naples Courtyard Inn. We thought it was the Marriott chain, but were surprised it was an independent hotel. We didn't have high hopes when we were handed physical keys (not cards) but we were happily surprised. The room wasn't huge, but bigger than some Sheraton rooms I've stayed in, very clean, and the location of the hotel was great. Its less than a 5 minute drive to the beach (some of the best I've been to), 5th Ave, Tin City, Historic Naples, etc.

Pros: GREAT LOCATION, PRICE, clean, nice pool, chairs/tables outside of room to hang wet beach towels, quiet location, plenty of parking

The cons were minor: very basic breakfast (toast, cereal, coffee, juice, instant oatmeal), no real closet (just a mounted shelf/rack next to the bathroom counter, stiff bed.

Overall, I would definitely stay here again (we only paid around $60/night in June).

Room Tip: Ask for the second floor, overlooking the pool
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCINaples, Manager at Naples Courtyard Inn, responded to this review, August 15, 2013
We thank you for your very kind and honest review of the Inn. We are pleased that though you may have expected a Marriott, you found our place charming and clean and affordable. Some people do get confused with the Courtyard by Marriott and Naples Courtyard Inn because they both have Courtyard in the name. You obviously aren't the first. We always hope the guest will choose to stay here but if they feel it was a mistake of theirs we would direct them, with no fee or penalty, to the Marriott. But, again, we are confident in our product and pricing, location and charm and do always hope folks will respond as you did. Many thanks and do come again!!!
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Fort Lauderdale, Florida
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2013

What a nice place to stay! Very clean room with a very helpful front desk. Naples as usual was packed full of people for a holiday weekend. The only draw back which I did not mind was a picture tube TV. Otherwise I would stay there again. Price was one of the lowest in the area and close to everthing.

Room Tip: Rooms facing the south are facing the pool so some noise can be heard. But don't let it stop you...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FuntimesOnly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCINaples, Manager at Naples Courtyard Inn, responded to this review, August 15, 2013
Many Thanks, Funtimes, for your positive and upbeat review of the Inn. We appreciate your imput and suggestions. Be sure to visit our website for newly added updates and completed improvements of the rooms and services at the Inn in the near future. We will be glad to have you back anytime!!
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Bristol,Uk
Level 5 Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 8, 2013

First visit to Naples, Fl..Found this motel thru a search engine and is brilliant for price/location. Just a few minutes drive from Lowdermilk Park ; public park and beach access.(Parking has meters.)
Light breakfast is included and served under the 'chickee' hut next to the pool. Ample free parking. Naples pier, with free fishing is also only a few minutes drive away. Clean and bright rooms with fridge/air-con.

Room Tip: Only 2 levels, but no lift. You may prefer ground floor if lots of luggage.Although close to a main...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelbugBristol_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCINaples, Manager at Naples Courtyard Inn, responded to this review, August 15, 2013
Thank you so much for your recent review of The Naples Courtyard Inn. We are sure pleased that you enjoyed your stay and we do hope to see you again and again when in Naples.
All the best to you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Naples Courtyard Inn

Property: Naples Courtyard Inn
Address: 2630 Tamiami Trail North, Naples, FL 34103-4409
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #44 of 59 Hotels in Naples
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Naples Courtyard Inn 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Naples Courtyard Inn is a delightful, family-owned tropical inn. We are conveniently located in the center of Naples, FL, within moments of the beautiful Gulf beaches and a few minutes drive away from world-class shopping and dining in downtown Olde Naples. Our individually decorated, classic-Florida style rooms and tropical gardens, combined with a laidback atmosphere and attentive staff makes Naples Courtyard Inn a choice destination for our valued guests. Come for our affordable rates and prime location. Stay for our warm service and an unforgettable experience. Naples Courtyard Inn evokes a barefoot, casual ambiance where relaxing under the palms or soaking up the Florida sun by our oversized pool is the norm of our every day. Each of our rooms are individually decorated with stylish and delightful classic Florida charm. Wake up to a complimentary breakfast each morning under the chickee bar by the poolside and enjoy the twinkling lights under the chickee area in the evenings. Call us today to reserve your own little piece of paradise! #StayTropical ... more   less 
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Also Known As:
Naples Courtyard Hotel Naples
Courtyard Naples

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