Complained to Jeff re email with several complaints. Never heard a reply from him. Not clean upon arrival. Dust everywhere. Wet towels in linen closet. Dryer not working properly..a fire waiting to happen. Spare sheets for master bed could not be used because of the stains. The owner of condo and Royal Shell needless to say don't visit often to see the negatives of this rental. We were happy to leave. In one word this unit is dirty.