This place looks like it is after a major renovation. It is very well maintained, landscaping is very nice, pool is heated, jacuzzi is excellent, room was very comfortably. However, the service was not that great. Most of the time service was good, few times it was not. One day a floor towel was missing and I asked a cleaning lady for one. The lady did not speak any English at all. I guess she thought I wanted her to clean the floor. She said "un minuto" and disappeared. I did not see her again that day. Another day, I went for a cup of tea. There was no coffeemaker in the room but they serve tea and coffee in the lobby. It is fine to me as long as hot water and tea/coffee is available but that evening all pots were empty. I told a lady at the reception that they ran out of hot water and coffee. She said, wait a minute and disappeared. Later, I found that she just left home for the day. Would you believe that? Few minutes later, another lady took over the reception desk so I ask her for hot water. Also, on that day my room was not served so I asked her why, and she said this is because I posted a do-not-disturb sign. I said I did not do that. Then she said that the room was served but I just did not notice that. I said no, the room was not served. Then again she said that I posted a do-no-disturb sigh. I told her again that I did not do that. Then she opened the cleaning records and said that she has a record that the room actually was served indeed and showed me that record, signed. When I said her one more time again that the room was not served at all, she finally asked me what do you want? OK, I said, just give me two fresh towels please, which she did. There was also police in the hotel on that evening, which did not look good at all. Check-in and check-out were OK but the service person looked very tired or bored. The Internet connection was slow, between 0.2 and 0.4 mbs, which is very mediocre speed. Otherwise, the place was very good, price was reasonable, and overall, I was happy with my stay there.
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- Also Known As:
- Red Roof Inn And Suites Naples Hotel Naples
- Red Roof Inn Naples
- Naples Red Roof Inn