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All reviews happy hour dawn the cook basketball court front desk hamburgers and hot dogs social hour putting green full kitchen hot breakfast free breakfast great place to stay home away from home pool area clean hotel would stay here again two bedroom suite every morning
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Reviewed 3 weeks ago via mobile

Very nice hotel with many complimentary services. We enjoyed our stay very much. Nice pool area, well-equipped and spacious rooms and breakfast with great variety.
Good neighborhood with restaurants in walking distance.

Date of stay: June 2019
Trip type: Traveled with family
Thank PipaP20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 2 weeks ago

Thank you for the terrific 5 out of 5 review of the Hawthorn Suites, Naples! We make sure all of our guests receive a great value when staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Had a great stay, it was really nice being able to have the dog along. The wife was sure we were going to be put in the "special" room. Not so much, was a very nice room, no suspicious smells. The happy hour hostess, Dawn, was just awesome! Keeping everyone in appetizers and drinks while taking time to welcome and converse with the guests.

Date of stay: June 2019
Trip type: Traveled on business
Thank George J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 2 weeks ago

Thank you for the terrific 5 out of 5 review of the Hawthorn Suites, Naples! Thank you for the shout out to Dawn, we will make sure she gets a copy of the review.

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Reviewed 4 weeks ago

Pleasant property, Very friendly staff, nice breakfast buffet, nice happy hour from 5-7 with beer, wine and soda. Rooms were spacious, clean, and the air conditioners worked well. The property is convenient to restaurants and the interstate. Highly recommend.

Room tip: second floor room 200 was great
Date of stay: June 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank rooddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 2 weeks ago

Thank you for the terrific 5 out of 5 review of the Hawthorn Suites, Naples! We hope to see you the next time you visit our lovely city.

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Reviewed 4 weeks ago

We arrive the first week of May! We were honestly shocked at how nice this hotel was! We booked at the last minute thru a third party after our condo fell thru and so glad we did! We got our room right away, even though we arrived HOURS before check in and were expecting to have to wait for a room until then. The manager, I believe, checked us in and he was so delightful! Very nice and he gave us a map and drew on it, telling us all the places to go in Naples. I thought we just got a basic room but it was insanely nice! The bed was HUGE with super soft pillows and sheets. It also had a full kitchen and pull out couch, with a door that could close the bedroom. The room had a perfect pool view and we were on the top floor, how cool!! The pool was empty most of the time, as were all of the cabanas/chairs/hottub down there. I think there was maybe one time that we had to interact with anyone else at the pool. This hotel does FREE HAPPY HOUR!!!! It's Mon-Thurs but free beer/wine and appetizers (a new one everyday) plus they grill out for guests on Wednesday. I have never stayed at a hotel that offers this before and it was so awesome. We were down hunting for a wedding venue so not at the hotel much, but always was pleasant when we were there! It's also right next to Hooters (which screwed us over but good place) and an upscale Italian restaurant. The only issue I had was the air conditioner in our room being crazy loud but other than that, we had a wonderful experience! You can tell that guests are happy and very well taken care of. I definitely recommend this hotel to anyone looking! It's super close to the beaches (not walking distance) and various areas.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank mspringgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 2 weeks ago

Thank you for the terrific 5 out of 5 review of the Hawthorn Suites, Naples! What great review as well! We have shared this with all the staff at our monthly get together where we celebrate all the birthdays for that month. Thank you so much!

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Reviewed 4 weeks ago

We are Wyndham Diamond members and have stayed here 3 years in a row with the same problems. Diamond members are suppose to get perks here. Hawthorn doesn't do it. There is NO smokingin the pool area, but they allow it for groups. If there are just a few guests smoking, they come out and yell at you. They bang on the door with a metal object at 9:15am until you ask them what they want and they then walk away without answering. This happened almost every day of every stay. They allow groups of people to use doors (all night) that are supposed to be locked for security. Long dark hair remained on the bathroom floor for the whole last stay. I waited to see if they would ever actually clean as they should. Nope.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank tataway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derrick R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know about your thoughts. We do give welcome bags to our Diamond guests, I apologize you did not receive yours. We are a no smoking facility and that goes for everyone. We do not allow certain groups to smoke, someone just needs to let us know people are smoking by the pool as we do not staff the pool. Our policy is to lock all doors that are not key access so anyone entering the building would have to have a key. There are 6 entries that work that way and any guest can use the 24 hours a day. You never mentioned the hair the two other time was spoke together? We would have addressed it if you mentioned this. What we don't know we cant address.

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