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“Impeccable service as usual”

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The Ritz-Carlton Golf Resort, Naples
Ranked #9 of 59 Hotels in Naples
Certificate of Excellence
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Impeccable service as usual”
5 of 5 bubbles Reviewed September 3, 2013 via mobile

We got some deal to stay one night with free wifi free breakfast free valet and free beach chairs. Great deal! Everyone is so gracious friendly people in the pool and it's pet friendly. They even upgraded our room. Just what the Dr. Ordered for one night without the baby. Great food and let us check in early and out late. Will stay again. Want to try beach resort once construction is complete.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aftynn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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950 reviews from our community

Traveler rating
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    16
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240
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
Huron, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 3, 2013 via mobile

Excellent value, Amex centurion fine hotel property with great extras, I stay here once a month. Fabulous staff that caters to your every need. I love a property who's bell men welcome me by name as I pull into the valet stand.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 3, 2013 via mobile

This hotel does not live up to the Ritz carlton standard. It has one of the most Unimpressive lobbies I have ever seen. It was totally lacking the beautiful floral displays that I have become accustomed to with Ritz Carlton.

The pool and service were just average and our suite felt dated.
We were greatly disappointed with the lack of a club lounge! This is the primary reason we stay at the Ritz. A closed club lounge is simply unheard of. As a platinum member we expect this amenity with every stay.

Overall, we were completely unimpressed with our stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arrinph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

We spent 2 nights here in August, a quiet month. We found the drive-up very good. The attentive staff service started before we could stop the car. Our room was clean and on par with what we would expect at a Ritz. We had a nice relaxing dinner in Lemonia. The food was good and the service was very good. Given the time of year, there were only 3 tables occupied with 4 waiters, one would expect attentive service. It was not overbearing; just perfect. We could not enjoy the pool or golf due to the weather but they looked nice from the inside.

Room Tip: A high room in the back, overlooking the pool area, made for a great view.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MSPTraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

I had stayed at the Ritz on the Beach many years ago and was very pleased. This hotel is closed till the beginning of October for major renovation so I thought I would give it a try. The facility and staff are truly representative of a first class hotel.
The big discovery I made was that if you don't like crowds, the time to come to south Florida is August and September. I was concerned at first with the room rate being too low for a first class hotel but now know why. Unfortunately I did not have a chance to play the golf course. It looked first class and I look forward to coming back. Room service was above average and the light meal we had on the terrace was great.
We met a couple for a light dinner and unfortunately one of them was a little under the weather. She wanted soup but thought the clam chowder or bisque would be too heavy. The waiter, I wish I could remember his name, picked up on this and said if we could wait 30 min they could make some chicken noodle soup. Very impressive.

Room Tip: Check the off season rates.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed August 20, 2013 via mobile

Went to e Ritz for one night for our 40th anniversary. Just wonderful, the people, location, facilities , food., it all was wonderful! Played golf at Tiburon, beautiful course. The people at the hotel and golf course couldn't be more helpful. My husband left his new Oakley sunglasses in the golf cart and 2 hours later they were returned to us. We got a great deal on AmX with the platinum card. A lovely anniversary get away!

Stayed August 2013, traveled as a couple
Helpful?
Thank Wendie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Setauket, New York
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed August 18, 2013 via mobile

Beautiful resort! The first room they put us in had a toilet bowl missing :-/ BUT they quickly switched our room with a nice up grade. Would have much rather stayed at the Ritz down the road on the beach, but that is closed for renovations.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2travel0708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Golf Resort, Naples

Property: The Ritz-Carlton Golf Resort, Naples
Address: 2600 Tiburon Dr, Naples, FL 34109-3500
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Naples
#4 Romantic Hotel in Naples
#5 Spa Hotel in Naples
#6 Luxury Hotel in Naples
#10 Business Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Golf Resort, Naples 5*
Number of rooms: 295
Official Description (provided by the hotel):
Surround yourself with the rolling green vistas of North America's premier golf setting. The Ritz-Carlton Golf Resort, Naples boasts two Greg Norman-designed courses that will satisfy even the most discerning player’s expectations. Challenge yourself on the green, then retreat to unrivaled luxury of Florida’s top-rated golf resort hotel. The Ritz-Carlton Golf Resort, Naples is a AAA Five-Diamond, Mobil Four-Star Mediterranean-style sanctuary that offers 295 well-appointed guest rooms, including 31 club rooms, 40 suites and a Presidential Suite, as well as three exceptional dining establishments, 12 unique, spacious meeting rooms, the Tiburon Golf Course and a large pool area with poolside service. Guests at The Ritz-Carlton Golf Resort, Naples are also encouraged to enjoy access to the services and amenities at the neighboring Ritz-Carlton, Naples beach resort via a complimentary shuttle service between the resorts. Only three miles away, The Ritz-Carlton, Naples beach resort boast dazzling views of the Gulf of Mexico, warm golden sunsets, three miles of pristine beach, seven unique restaurants and a world-class spa. ... more   less 
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Also Known As:
The Ritz-Carlton Golf Resort, Naples Hotel Naples
Ritz Carlton Hotel Naples
Ritz Naples
Ritz-Carlton Naples
Naples Ritz-Carlton

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