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“Disappointed in room” 4 of 5 bubbles
Review of The Ritz-Carlton Golf Resort, Naples

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The Ritz-Carlton Golf Resort, Naples
Ranked #9 of 59 Hotels in Naples
Certificate of Excellence
Des Moines
1 review
“Disappointed in room”
4 of 5 bubbles Reviewed April 26, 2013

We are staying here on points and have a very disappointing room with a view of a large peaked roof. The hotel does not appear at all crowded with only one other couple in the restaurant last evening and no one in the pool in the heat of the afternoon. A request for an upgrade was not honored. However the restaurant and poolside staff have been lovely, friendly and taking great care with everything.

  • Stayed April 2013
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank EthelJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (167)
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English first
Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 24, 2013

Worst place I ever experienced, horrible acting people, after golf went to bar and could not even get a drink or get the bartender to talk to me, ask for manager got the same person who cleaned my bathroom when we checked in and it was not clean

  • Stayed April 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Lawrence H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringwood, New Jersey
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed April 23, 2013

My husband and I spent a lovely three nights at the Golf Resort. We were warmly welcomed and delighted to receive a very nice upgrade upon arrival. Pretty quickly after arrival we headed down for a casual dinner at the Bella Vista Lounge. Wow! What a great cheeseburger. Stopped back in our final night for another.

My husband played three rounds at Tiburon and enjoyed each, preferring the black course. I took the convenient shuttle to the Beach Resort for use of the spa. Wow again! My appointment was not registered but the front desk staff were friendly and helpful and quickly rectified the situation. I then had the incredible Vital Time treatment. After the treatment I enjoyed relaxing at the spa's pool for an hour or so. I wasn't planning on having more than one treatment but as I was leaving I booked another for the following morning. The two women who gave me my treatments, Sindy and Linda, were fabulous.

The service at the pool was great, lunches were tasty and the grounds are beautiful. While we enjoyed spending time at the Beach Resort for dinner one night, and of course, the spa, I preferred the Golf Resort. It just seemed more peaceful. So much so that we are already booked to return.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WhoWantsToGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parrish, Florida
Level Contributor
448 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

We recently enjoyed a flawless overnight stay at The Naples Ritz-Carlton Golf Resort. Be prepared for an awe-inspiring property once you turn off the highway and begin your visit to this piece of paradise. If you are visiting for an extended stay – there are a number of retail establishments (Publix Grocery Stores plus CVS/Walgreens) nearby should you forget or need personal items.

Brian at the front desk expedited our check-in process to Room 5014 with pleasant conversation full of information about this breath-taking resort. We were thrilled that our room was available when we arrived after a long car ride from the Bradenton/Sarasota area.

Given the impressive portico that flows into this welcoming lobby, this hotel does not disappoint! There is also a lavish hotel lobby bar. You are certain your gorgeous room waits just down one of their elegantly decorated corridors. Our over-sized (and most likely upgraded) room included two queen beds, plenty of space to work and enjoy the spectacular golf course view from our Juliette Balcony. (See photo of a Juliette vs. Full Size Balcony.) The hotel’s excellent housekeeping staff provided an immaculate space including a bathroom complete with a separate water closet for privacy, a marble shower separate from the tub and comfortable robes. We found the hotel’s Wifi to be the fastest internet connection we have ever experienced anywhere.

We took advantage of the fully equipped hotel gym. There are too many elliptical and treadmills to count. There are also stationary bikes plus free weights and machines to use with no wait. When you are exercising, you have the advantage of looking out on the hotel’s golf course plus a peaceful, shaded courtyard with chaises and a fountain are steps away from their gym.

This is a 5 Star Resort that is ideal for either golfers or a couple looking for a quiet, relaxing getaway.

It would be difficult to make even one suggestion on how this property could improve. Every hotel staff member exceeded our expectations and we look forward to another stay.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JeffnEdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 19, 2013

Beautiful Resort, Rooms extremely well appointed an quiet.

Breakfast Buffet was super and had plenty of healthy items such as Fruit and Whole Wheat Toast. Waffels were extra special!

As always, the Ritz Team treated us like King and Queen.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marlene g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Brunswick, New Jersey
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

As long as you understand this property is 'out-of-town', it is perfect. We golfed everyday. Staff was extremely pleasant. After golf, we would normally eat by the pool. They employ a number of 'interns' from places such as South Africa. It made for nice conversations with these young kids. The only negative is that our room was often not made up until very late - 3-4 ish...

Room Tip: book your tee times in advance
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claude D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermitage, PA
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed April 9, 2013

My nephew's wedding reception was held here in April. The resort is beautiful and it was a lovely spot for a reception. The service was outstanding. They waiters and waitresses were so efficient at serving all the guests and clearing away used glasses and dishes. The food was very good and had a great presentation. It was a very enjoyable evening!

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mustangsally685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Golf Resort, Naples

Property: The Ritz-Carlton Golf Resort, Naples
Address: 2600 Tiburon Dr, Naples, FL 34109-3500
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Naples
#4 Romantic Hotel in Naples
#5 Spa Hotel in Naples
#6 Luxury Hotel in Naples
#10 Business Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Golf Resort, Naples 5*
Number of rooms: 295
Official Description (provided by the hotel):
Surround yourself with the rolling green vistas of North America's premier golf setting. The Ritz-Carlton Golf Resort, Naples boasts two Greg Norman-designed courses that will satisfy even the most discerning player’s expectations. Challenge yourself on the green, then retreat to unrivaled luxury of Florida’s top-rated golf resort hotel. The Ritz-Carlton Golf Resort, Naples is a AAA Five-Diamond, Mobil Four-Star Mediterranean-style sanctuary that offers 295 well-appointed guest rooms, including 31 club rooms, 40 suites and a Presidential Suite, as well as three exceptional dining establishments, 12 unique, spacious meeting rooms, the Tiburon Golf Course and a large pool area with poolside service. Guests at The Ritz-Carlton Golf Resort, Naples are also encouraged to enjoy access to the services and amenities at the neighboring Ritz-Carlton, Naples beach resort via a complimentary shuttle service between the resorts. Only three miles away, The Ritz-Carlton, Naples beach resort boast dazzling views of the Gulf of Mexico, warm golden sunsets, three miles of pristine beach, seven unique restaurants and a world-class spa. ... more   less 
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Also Known As:
The Ritz-Carlton Golf Resort, Naples Hotel Naples
Ritz Carlton Hotel Naples
Ritz Naples
Ritz-Carlton Naples
Naples Ritz-Carlton

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