Arrived about 8pm after a long drive down from Tampa. As soon as we pulled up at front door our luggage was unloaded and the car parked for us. Walking into the hotel reception area we were welcomed by Shauna and Kevin who were so cheerful, welcoming, friendly and interested in our strange British accents - wanted to know all about where we had come from, where we were going and what we wanted to do in Naples. Gave lots of tips and hints about the area.
The room was clean, fresh, plenty big enough and the beds were comfortable. Breakfast in Shula's was included in our room rate - great choices and was served quickly. Beach is only about 1 mile away and the shuttle drops and collects you. Water bottles, towels and beach chairs provided at reception. Bikes are also available for 2 hour slots, never got around to trying these out.
Hotel is set back from the highway, had rear facing room so there was no noise at all. Surrounded by restaurants, CVS across the road and Publix down the road.
Hotel is good, pretty much what we were expecting. What makes it great is the staff - every single member of staff that we came into contact with made eye contact and spoke to us. Shauna in particular is worth a mention, always cheery. She remembered my daughter's name and used it every time she saw her.
Only negative I can come up with - how about offering a beach umbrella as part of beach pack for us Brits who are not used to the sun and need some shade on the beach??
- Official Description (provided by the hotel):
- Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more less
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- Also Known As:
- Hilton Naples Hotel Naples
- Hilton Hotel Naples
- Naples Hilton Hotel