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“Great Stay, Loved the Location”
4 of 5 bubbles Review of Hilton Naples

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Hilton Naples
Ranked #13 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
Port Saint Lucie, Florida
Level Contributor
171 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Great Stay, Loved the Location”
4 of 5 bubbles Reviewed July 18, 2013

Stayed here 3 nights for our first visit to Naples. Very pretty upscale Hilton. The amenities were plentiful. Free parking (garage and ground). Frequent shuttles to the beach, just minutes away. Thick towels, Peter Thomas Roth soaps and shampoos. Shula's restaurant. Free bicycles. The hotel is in walking distance (2 blocks) to a huge Barnes & Noble bookstore, Starbucks, Apple store, Saks, Waterside restaurants and shops.

Front desk was friendly and efficient. The pool was undergoing maintenance (bummer!), but the good news was we had access to the Waldorf Astoria pools... as in three of them, just a 5-10 minute drive away. We took full advantage and had a ball. Would definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lotsasalsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
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English first
Florida
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

We stayed at this property one night during July. We were greeted warmly and promptly checked in and sent on our way to our room. Our room was upgraded to the 4th floor, I think it's called the executive level, since we are Diamond Club members. There they offered coffee around the clock. They also had a dining room that served a continental breakfast. However we didn't dine there as we were offered 2 free breakfasts at the Shula's Steakhouse that is attached to the property. It was wonderful. We could order as much of anything off the menu as we pleased and it was all free plus the tip was included!

Our room was very comfortable. Bed was comfortable and the thermostat did a good job of keeping us cool. Nice, clean spacious bathroom as well. Everything was very nice and we would definitely stay there again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingstar55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawnigan Lake, Canada
1 review
5 of 5 bubbles Reviewed July 15, 2013

The experience was very satisfying; there were almost no problems. It was wonderful and I would certainly recommend this hote to other business travellers. Very friendly and considerate and professional staff.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
274 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed July 13, 2013

A not-fancy executive hotel with all needed facilities just to keep you going (wi-fi ok, small but efficient gym, simple but convenient breakfast, etc). On the executive floor rooms are comfortable and there is a exclusive floor breakfast that makes not a difference from breakfast downstairs. Handy, close to downtown but quiet.

Room Tip: I stayed at 4th floor (executive floor) and rooms were large and comfortable enough. Front view but...
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  • Stayed June 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldwideleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 11, 2013 via mobile

We had another great stay at this hotel! It was my birthday and found a box of chocolates and birthday card in the room! Best of all we were upgraded to a suite! The staff, notably Evvie , was so gracious and helpful... A real pleasure! All in all, another enjoyable visit!!!

Stayed July 2013
Helpful?
1 Thank kales47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niccole N, Director of Sales at Hilton Naples, responded to this review, July 13, 2013
Our team at the Hilton Naples is always looking for a reason to celebrate so we appreciate you sharing you birthday! Thank you for recognizing the hospitality that Evi always strives to offer our guests. She is a very valued team member and I’m glad you had the opportunity to meet her. Please let us know when we can welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

This was my first time staying at a hotel that was not on the beach in Naples.
We were pleasantly surprised to get a free room upgrade during the July 4th weekend.
We were also given free bike rentals, parking and had the use of a beach shuttle.
The beach was less than 1/2 mile away from the hotel and riding the bikes was fun.
The hotel staff was very friendly and informative. The room was nicely decorated, clean and had the softest mattress and pillows. I was very pleased with this hotel and would definately book it again. My brother paid top dollar to stay at the Waldorf which was right on the beach and his room was not cleaned well and he had to pay for parking.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niccole N, Director of Sales at Hilton Naples, responded to this review, July 13, 2013
Fourth of July weekend in Naples is always a fun time and I’m glad you got to experience it while staying at the Hilton Naples! Exploring Naples by bicycle is my favorite thing to do so I’m happy to read you took advantage of the complimentary bicycles we offer to our guests. Complimentary garage parking and free wireless internet in all our guest rooms are just a few other added amenities we love to WOW our guests with. Thank you for sharing about your stay and we look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

FAR away from downtown Naples, but nice hotel. Only complaint was the bathroom needed a GOOD scrub and the breakfast on the Executive level was minimal. I'm a HH Member and was disappointed in the small details this hotel was lacking. Staff was very friendly and helpful.

Room Tip: Executive level is not worth it if you have to pay extra.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjr06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niccole N, Director of Sales at Hilton Naples, responded to this review, July 10, 2013
Thank you for taking the time to write about your experience on Trip Advisor. While I do appreciate your feedback on us being a nice hotel with friendly and helpful staff, I wish your stay was more in line with the quality and standards that we hold ourselves to. Each of our valued guests are extremely important to our continued success and I apologize that the details were not tended to during your stay. We are indeed located 5.4 miles from downtown which is about a 10 minute drive, so I am sorry if you were misled in some way regarding our location.

If you have any other details you would like to share about your visit, please feel free to contact me directly.

Sunniest Regards,
Niccole
nneebling@cooperhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Naples

Property: Hilton Naples
Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Naples
#9 Luxury Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
Reservation Options:
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel

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