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Hilton Naples
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Reviews (1,844)
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1,121
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All reviewsexecutive floorshula's restaurantbeach packagegreat hotelbeach shuttlebeach chairswaterside shopsclam pass beachfourth floorbottled waterfront desk stafffree valet parkingcontinental breakfastbusiness centerpool and hot tubthe hotel offersfitness center
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1,214 - 1,219 of 1,844 reviews
Reviewed December 3, 2012

We stayed here for a long weekend and we really enjoyed it.

The room was simple but pretty spacious and clean. The bed was comfortable. The service was excellent. The front desk people were very friendly and helpful. The bathroom looks like a typical hotel bathroom, but the water pressure in the shower was excellent! They stock the bathroom with Peter Thomas Roth products, which is nice. They were very good about replenishing the shampoo and conditioner each day without us asking. I've found that most hotels don't do this...I guess they assume that each little bottle will last for more than a day (and it doesn't!).

The location is fine. It's very close to many restaurants and shops. There is ample free parking. It's not on the beach, which was fine with us because we didn't feel like paying for an expensive beachfront property. And we really didn't miss it. The pool area was beautiful and relaxing. We spent pretty much the entire weekend sitting by the pool. One night we did walk over to the beach to watch the sunset, which was beautiful. It was about a half hour walk, though.

The only issue we had is that the bathroom had little, tiny, crawling bugs on the counter. They looked like really little gnats or ants or something. I think that may just be a Florida thing, so I'm not sure if it's really the hotel's fault.

We had a really nice time and can't wait to return!

  • Stayed: December 2012, traveled as a couple
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1  Thank starryrach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012 via mobile

My husband and I spent 3 nights at the Hilton in Naples. He paid a little extra to be in the 4th floor were the Vip lounge is. We didn't really enjoyed the lounge. It is small and crowded. We left everytime we entered. The table with coffee outside the Vip lounge was nice. We had coffee several times. We went to the jacuzzi at night it was clean and they provide towels. Employees in general were nice. The hotel is in a main road. You can find restaurants and stores walking distance. You have to go to the beach by car. What we liked the most was Don Shula's Restaurant on the first floor. The place, the service and the food were great!!! It was my husband's Birthday and he loved it!! I am sure everytime we go to Naples, we are going to eat there. We have been in other meat restaurants and Don Shula's is more elegant and has more quality for the same price than others. We highly recomend it. Another place you should go to eat is Mel's Dinner. its like 5 min from the hotel by car. The food is "home made" and everything is Good! The breakfast is excellent!! and the prices are incredible!! they have been there for many years. it is a "must" in Naples!! This hotel is very good but if you want to go to the beach every day I will stay closer. We drove everywhere we went. It has free parking. That is good!

  • Stayed: November 2012
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2  Thank paisaMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

We stayed here on the Friday after Thanksgiving with our dog for one night. After a last minute cancellation by the property manager for a house we had arranged to rent, I was in an utter panic looking for accommodations that wouldn't make me feel like a second class citizen for traveling with my pet. Hilton Naples delivered!

Our room was very clean and quiet. The view left much to be desired (we were on the end of the 2nd floor facing north). But for one night in town to visit with family it didn't matter. They don't allow pets by the pool and that was the only real fault I found with them. Their "pet walk" area could be nicer but there's a little side street that leads into a perfectly good neighborhood for strolls. They do provide a list of local restaurants that permit pets outdoors and contact information for the nearest emergency vet.

Shawna, the front desk clerk who checked us in, was wonderfully nice. She showed us how to get to a pet friendly beach and made the (excessive) paperwork manageable. For us the location was perfectly central (downtown / Vanderbilt Beach) and we would stay here again without hesitation.

  • Stayed: November 2012, traveled with family
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1  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

We stayed at the Hilton Naples for 5 nights recently having crossed the Atlantic on Celebrity Eclipse. We did t he same stay last year at this time. We were very impressed last year and so we returned - and we were certainly not disappointed. The comfort, facilities, breakfast in Shulas and the efficiency and friendliness of the entire staff was excellent.

Room Tip: Rooms overlooking the pool are bright and sunny
  • Stayed: November 2012, traveled as a couple
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Review collected in partnership with clever-hotels.com
1  Thank 800Afgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

Stayed here while on business trip to Naples w/spouse -- this is a very nice hotel and would stay here next time in town (Note: I also stayed at the Rtiz immediately following here & would pick the Hilton over the Ritz) -- because:

- Very nice rooms at a great price (given the cost & other options in the area)
- Service of entire staff is absolutely Outstanding and accomodating -- you can check out bikes, there is a free valet service, the executive floor privledges have good food, snacks and drinks throughout the day
- Good location (not on the beach like the Ritz) and you can get to the beach by either driving, walking (spouse did) or using a bike
- Breakfast in the restaurant (complimentary for Diamond members) was excellent
- NIce gym for a hotel
- Location of hotel makes it very simple to travel to other locations in Naples
- Rooms and beds are comfortable -- WiFi is fast

Finally, the 3Ps' (People, Price & Personality) make for a great stay -- will definitely stay here and recommend to all my associates.

  • Stayed: October 2012, traveled on business
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1  Thank FoxTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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