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Hilton Naples
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Reviews (1,878)
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All reviewsthe executive loungeshula's restaurantbeach packagegreat hotelbeach shuttlebeach chairswaterside shopsclam pass beachfourth floorbottled waterfront desk stafffree valet parkingcontinental breakfastbusiness centerpool and hot tubthe hotel offersfitness center
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1,250 - 1,255 of 1,878 reviews
Reviewed November 6, 2012

We experienced a spotless stay at this Hilton. We were very pleased to find professional, friendly staff, who were willing to accommodate us and make our stay more comfortable. The hotel as a van service that takes you to the beach, and pick you up. they provide water, chairs and beach towels. The driver was so nice to provide us with an umbrella! (Normally not provided).

Gym is small but well equipped and very clean.

Great location, classy and welcoming. We will be back for sure.

  • Stayed: October 2012, traveled with family
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1  Thank Clo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

The Hilton in Naples is a very high quality Hotel placed in a great location, we did have slight problem when a party was being held in the hotel and the sound system was just too loud. A call to Reception and the base was turned down and did end as predicted at 23.00.
The only minor issue would be the shower in the bathroom, the pressure and flow was very poor.

Room Tip: Check what parties are being held over the stay and get a room away from the ballroom
  • Stayed: October 2012, traveled with family
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Thank AngloScot3552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this reviewResponded October 29, 2012

Thank you for taking time to give other reader’s a great travel tip. We are fortunate to host many celebrations and take great care in ensuring that our other valued guests are not affected by these events. I apologize that the music disturbed you and am pleased to read that our team wa able to handle the situation to your satisfaction. Please let us know when your travels will bring you back to Naples and we will ensure a cozy room away from our ballroom.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2012

Last week i stayed at the Hilton Naples for a trade show that was at the Ritz. The hotel was nice, clean comfortable rooms, I was upgraded to the executive floor, very friendly staff and had free parking. The executive lounge is a nice touch, but many of them that I stay in provide free drinks, this particular one had an honor bar system that you paid $6.25 a drink. It wasn't a big deal but one of the first times in over 50 stays at Hiltons that I have seen this. They also had a Shula's Steakhouse on the propoerty, unfortunately I wasn't able to eat there. This is a great hotel for the business traveler, not sure I would use it for a beach vacation only because I hate to drive to the beach, but with that being said they do offer a shuttle to the beach, with towels (and a beach chair if I reemember correctly) numerous times a day. I just prefer to stumle out the dorr and right into the sand, just my personal opinion.

Room Tip: Upgrade to the executive floor for drinks and snacks!
  • Stayed: October 2012, traveled on business
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1  Thank tanfasticAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

Many of my wedding guests stayed here recently. Wonderful service, everyone was always smiling and waiting to help you if you needed anything! Rooms were clean. Everyone has said that they just loved there stay here. Complimentary shuttle to the beach and back too!

  • Stayed: October 2012, traveled with family
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1  Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012 via mobile

Selected the hotel due to meetings the next day in the area. Easy free parking. Good check in, very welcoming. Front desk staff pointed out many features of the hotel. Good Hilton Honors treatment with upgrade and concierge level. Voucher for breakfast.

The gym was ok, good equipment but not enough room for floor exercises, not heavy enough weights. Towels available and water cooler.

Room pretty good for the price, clean. Overall good value. Would recommend.

  • Stayed: October 2012
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Thank dracdc62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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