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“Nice Place and Friendly Staff”
Review of Hilton Naples

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Hilton Naples
Ranked #10 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
AZ
Level 5 Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice Place and Friendly Staff”
Reviewed October 23, 2012

Last week i stayed at the Hilton Naples for a trade show that was at the Ritz. The hotel was nice, clean comfortable rooms, I was upgraded to the executive floor, very friendly staff and had free parking. The executive lounge is a nice touch, but many of them that I stay in provide free drinks, this particular one had an honor bar system that you paid $6.25 a drink. It wasn't a big deal but one of the first times in over 50 stays at Hiltons that I have seen this. They also had a Shula's Steakhouse on the propoerty, unfortunately I wasn't able to eat there. This is a great hotel for the business traveler, not sure I would use it for a beach vacation only because I hate to drive to the beach, but with that being said they do offer a shuttle to the beach, with towels (and a beach chair if I reemember correctly) numerous times a day. I just prefer to stumle out the dorr and right into the sand, just my personal opinion.

Room Tip: Upgrade to the executive floor for drinks and snacks!
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  • Stayed October 2012, traveled on business
    • Value
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Helpful?
1 Thank tanfasticAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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St. Petersburg, Florida
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 22, 2012

Many of my wedding guests stayed here recently. Wonderful service, everyone was always smiling and waiting to help you if you needed anything! Rooms were clean. Everyone has said that they just loved there stay here. Complimentary shuttle to the beach and back too!

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 19, 2012 via mobile

Selected the hotel due to meetings the next day in the area. Easy free parking. Good check in, very welcoming. Front desk staff pointed out many features of the hotel. Good Hilton Honors treatment with upgrade and concierge level. Voucher for breakfast.

The gym was ok, good equipment but not enough room for floor exercises, not heavy enough weights. Towels available and water cooler.

Room pretty good for the price, clean. Overall good value. Would recommend.

  • Stayed October 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dracdc62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windham, New Hampshire, United States
Level 2 Contributor
8 reviews
4 hotel reviews
Reviewed October 15, 2012

I travel for business just about weekly and I had a great experience at the Hilton Naples! Shauna at the front desk recognized that I was not enrolled in the HHonors program and enrolled me immediately. The service was exceptional. I usually frequent Marriott's due to their many locations, but I will definitely consider Hilton's in the future.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 9, 2012

We have stayed at this property multiple times and always have a wonderful time at the Hilton Naples! The location is central, with easy access to the beach, restaurants, shopping and even grocery stores if you need any items. The rooms are clean and well kept, housekeeping staff did a great job with supply of towels and turn down service on sofa bed. Excellent food service and variety in both Shula's (we had breakfast each morning) and at the executive lounge (the server wrapped extra cookies and offered milk for us to bring back to the room for the children!). The management consistently goes above and beyond to create a wonderful experience for our family when we visit Naples!

Room Tip: One bedroom suites offer separate living room area (with sofa bed) which was ideal for travel with c...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, October 29, 2012
Your review started my day off with a spring in my step. Our team strives to fulfill the Hilton Brand Promise with our commitment to ensure that every guest feels cared for, valued, and respected every time they visit. Thank you for letting us know that we consistently achieve this promise to you and your family. We appreciate and value you and I will share your review with our entire team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, GA
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2012

Booked a room for one night to celebrate my wife's birthday and the stay was awesome. The staff was cordial, polite and helpful. The Hotel and the room were clean and nice. Great food at Shula's and in the Executive lounge. The location is also handful with everything not farther than 15 min by car. There was Norman Love chocolate waiting for my wife in the room :-) I definitively recommend and will book again when in Naples.

Room Tip: If you are celebrating a special occasion, let them know when booking as they will take good care of...
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank RickMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, October 29, 2012
Thank you for choosing the Hilton Naples to celebrate your lovely wife’s birthday. I love that you were able to enjoy a getaway and enjoyed Shula’s, our location and team. We look forward to welcoming you back for many more celebrations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Level 5 Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 27, 2012

We had the pleasure of staying at the Hilton Naples over the weekend. The value for the price is great. A couple of blocks from the beach and convenient to just about everything in Naples. The people that work there are more than happy to provide info and service.
The executive floor has complimentary H'ordeuvres and cash bar in the evenings and a wonderful continental breakfast during the morning hours.
Free bikes are provided should you care to take a ride down to the beach or stroll through the beautiful neighborhoods of Naples Beach.
The weather during our stay was terrible. But even though we only live about an 1 1/2 away in Ft. Lauderdale we like the hotel so much we decided to just hang out there.
If you don't mind not being directly on the ocean. This is the place to stay. Not to mention NO parking fee nor the ever so sneaky "resort fee" that many other hotels charge.
Enjoy....!!

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank alemanjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, October 29, 2012
Thank you for choosing the Hilton Naples to host your weekend getaway. I appreciate you mentioning that we do not include hidden charges that many other hotels choose to add. All our guests enjoy complimentary garage parking, complimentary internet in their guest room, no resort fee, complimentary bicycles to explore beautiful Naples all in addition to a complimentary beach package that includes transportation to the beach located one-half mile away, beach chairs, beach towels and a personal cooler stocked with bottled water. We certainly hope your next visit includes the Florida Sunshine we all love to enjoy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Naples

Property: Hilton Naples
Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel

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