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All reviews warm cookies double tree front desk chocolate chip cookies great hotel wet bar bonita springs restaurant staff living area tamiami trail breakfast buffet beach chairs housekeeping staff the entire staff business center vanderbilt beach would highly recommend this hotel
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Reviewed March 31, 2016

This is the best hotel we have ever stayed at! The staff are so welcoming and make you feel right at home. Great location close to downtown Naples and 10 minutes from the beach. We have been staying here for years and just love it!!!

  • Stayed: March 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kathie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeConcierge, Guest Relations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded April 1, 2016

The entire team appreciates you taking time to review our hotel. Your memorable experience means everything to us, Kathie M! We are delighted to know that you felt at home. Looking forward to welcoming you back to paradise in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2016

This property is your classic Doubletree: nice, clean, & comfortable. But it's the staff that makes it one of the best Hilton properties I've ever stayed in...& as a Hilton Honors member, I've stayed in lots of Hiltons. It started with calling the hotel the day before check in to see if I could reserve a room with a balcony & pool view. Spoke to Joanne who had that covered instantly...Wow! Then there was Hope, the Conciege & social media director. She could not have been more helpful with beach, restaurant, bar, etc suggestions & reservations. After 5 days she became like family, & we had to report into her every night about what we liked, or didn't-LOL! Everyone there appears to be schooled in PR & takes ownership! Another nice thing is they loan beach chairs & umbrellas--Just ask at the desk. It should be noted this hotel is about 15-20 mins north of Naples. But just 5 mins from the Mercata. We found downtown Naples (in season) too crowded, too loud, too expensive. But we loved the Mercata which is a hip/happening "town center" type shopping area with great restaurants, bars, etc. We liked the vibe there much better. Nearby Bonita Beach is highly recommended (about 15 mins from hotel). But with all beaches "in season" parking becomes scarce after about 10:30am. So plan to arrive early or later in the afternoon. Bottom line: Great place to stay in the Naples area, good location, & we'll definitely stay there again.

Room Tip: Request balcony, pool view
  • Stayed: March 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank MungoJerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded April 5, 2016

We couldn't agree more! Joanne, Hope and our entire award-winning team are true ambassadors of hospitality and strive to make every guest feel warmly welcomed and appreciated. We truly appreciate all your feedback and you sharing your experience and great tips with the TripAdvisor community. Many thanks and we look forward to welcoming you back soon!

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Reviewed March 30, 2016

This is a very unique hotel in that it uses a limited amount of space to create a very efficient, friendly, clean and comfortable facility, complemented by a level of staff professionalism comesurate with a much larger, highly-rated location.

  • Stayed: March 2016, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeConcierge, Guest Relations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded March 31, 2016

WOW! Thank you, Linda E, for sharing your experience. Your kind words will be very much appreciated by our entire staff. We will always have warm cookies and smiles to welcome you back when your travels bring you back to our little piece of paradise.

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Reviewed March 29, 2016 via mobile

This is a classic Doubletree, located north of the busy area of Naples. It is convenient for access to shopping, restaurants, beaches, etc. the room was clean and comfortable, although our room (I am not sure of others) had an odd kitchenette design with a small refrig and counter and sink. Not what is expected for new style facilities with a two room living room / bedroom arrangement.

Nearly all staff was very friendly, going out of their way to say good morning, etc.

All things considered, i recommend this location and would return if in the area.

Stayed: March 2016, traveled as a couple
1  Thank Mje12518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded April 5, 2016

Thank you for the recommendation and for the constructive feedback. We will certainly take your comments into consideration as we make future improvements. We appreciate you choosing the DoubleTree Suites by Hilton Naples and hope to see you again soon!

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Reviewed March 28, 2016

We stayed 3 nights at this Doubletree. Great service, good location to travel the area, good breakfast at hotel, and a little more room to enjoy your room. Great location for business traveler. You could go to dining area to watch the news, grab a beer, or sit outside by the pool with others. Great cookies too, of course! We will be back!

  • Stayed: March 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
3  Thank U3821ORpaulam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, Concierge-Social Media at DoubleTree Suites by Hilton Naples, responded to this reviewResponded March 29, 2016

Thank you for this GREAT review! We are happy to hear that our two room suites gave you to space you needed to comfortably enjoy your stay. It is also nice to hear that you were able to enjoy the amenities DoubleTree Suites Naples provides such as the two restaurants on property, televisions located in the patio, restaurant and bar and, of course, our lovely pool and patio! Did you know we loan out bikes? Perhaps when your travels take you back to Naples, you can borrow one and we'll point you in the direction of the beach!

Hope Haworth, Concierge-Social Media

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