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“Nice getaway!”

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Doubletree Suites by Hilton Naples
Ranked #1 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Reviewed August 25, 2013

My husband and were there for the FAPPS Getaway the weekend of
August 16-18. Check in went well and the cookies at check in were nice. On Friday night, Our group hung out at the bar area and even though the bartender was a little overwhelmed,the manager told her to stay open and she got some help. At the meeting the next morning,coffee and pastries were available,but nothing was in place for dirty plates,or flatware so they were set down anywhere. RobinJill was helpful as was the entire staff. Late check out was great. We loved that it was a green property with the in room trash cans had separated for recycling

  • Stayed: August 2013
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1  Thank Jacquelinepink422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherA542, Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded August 26, 2013

Thank you for taking the time to share your experience with us. We appreciate all feedback including things we can improve upon. We are delighted to hear that all our team members were helpful and you enjoyed your Green Lodging experience at Doubletree Naples. We look forward to hosting FAPPS again in the future.

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1,143 - 1,149 of 1,974 reviews

Reviewed August 22, 2013

My husband and I were married in August and we and our guests stayed at the DoubleTree. Trish Williams was super-responsive to our questions and requests, such as creating a room block and renting a getting ready suite for the day-of. The rooms were spacious, comfortable, quiet, and VERY reasonably priced. We enjoyed the "little things" as well, such as free cookies, snacks, and fruit in the lobby.

HIGHLY recommended; the weekend could not have gone any better.

Stayed: August 2013, traveled as a couple
1  Thank hoosgalnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherA542, Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded September 4, 2013

Congrats on your recent nuptials. We are delighted you chose the Doubletree Naples for your family and friends on such a special occasion. Our Sales & Revenue Director Trish is top notch and is always thinking of the “little things” that she can do to go above and beyond for a fantastic guest experience! The many added value amenities we provide are just a few of those” little things” we do that separate us from the rest. We look forward to your anniversary stays and will have warm cookies waiting!

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Reviewed August 21, 2013

I was greeted by a very friendly and organized staff member at the front desk who instantly had me checked in and on my way to my room, cookie in hand. Every staff member I interacted with was more than pleasant without going over the top and coming across as fake. I will definitely be staying at the Doubletree in Naples next time I'm in town.

Room Tip: Try to get a room away from the elevator. I was in room 225 and it sounded like I was right on top...
See more room tips
  • Stayed: August 2013, traveled on business
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2  Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelique S, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded August 24, 2013

Thank you so much for your review! We are delighted that your arrival experience was friendly and efficient. Our team of hospitality professionals take great pride in the level of service we provide to all of our guests. Thank you for allowing us to garner your loyalty and look forward to your next visit.

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Reviewed August 21, 2013

I thought that the hotel provided us with great value; the price was very fair, the front desk help was excellent, the room service food was good but not always on time, and the restaurant food was good. The deck area off the restaurant was very nice with a TV and great atmosphere. My only wish was that the bathroom had a fan.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
3  Thank Robert Jr C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherA542, Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded August 26, 2013

We appreciate your feedback and any suggestions on the little things we can improve to make the best possible guest experience. Added value is certainly something we think our guests deserve. We are delighted that you were able enjoy some rest and relaxation on our newly renovated verandah area. Thank you for letting us know our award winning front desk team was extraordinarily helpful.

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Reviewed August 21, 2013

Great location (for me anyway) and perfect amenities. I was very impressed with the facility and just about everything. Breakfast was outstanding. From check in to check out we had no issues and would definitely stay here again.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
3  Thank DenHel77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingWill, Director of Sales at Doubletree Suites by Hilton Naples, responded to this reviewResponded September 3, 2013

Thank you so much for taking the time to write this great review
I'm delighted you got to enjoy the hotel and its amenities.
We look forward to welcoming you back to the Doubletree.

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Reviewed August 21, 2013

Staff was very friendly, room was clean and comfortable, there was not much to the gym, and it was not a resort style hotel, but bar had a happy hour until 7 pm, even on Saturday night. They stayed open two extra hours for our group Friday night.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
3  Thank Christopher Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded August 24, 2013

Thank you and your group for choosing our hotel. We strive to personalize & customize each group event to maximize the "WOW" factor. Based on your groups preferences, we were happy to provide the "extended" lounge hours. Please know that we are currently in the process of updating our Fitness Center. We appreciate all feedback and take into consideration any suggestions that will make our guests' experience most memorable. Our "friendly" staff looks forward to welcoming all of you back when your travels take you to our little piece of "Paradise".

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Reviewed August 20, 2013

extremely helpful and friendly staff. Truly motivated to make you r experience as satisfying as it can be. We had the breakfast included deal and it was fabulous- hot and cold items and much variety. Pool area clean and comfortable. Overlooks a river. Chinese restaurant attached was OK, but the hotel restaurant was good. Rooms very quiet- all suites. Nicely appointed and comfortable beds. Staff really goes the etra mile at no extra cost to take care of traveler's needs- e.g.- towels and chairs to take to the beach, extra cookies, apples, 2 for 1 happy hour.

  • Stayed: August 2013, traveled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
2  Thank todbog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded August 21, 2013

Many thanks for sharing your recent experience! We are delighted that you enjoyed the hospitality and value of our hotel. We truly believe that it is the little things that mean everything and that genuine hospitality is priceless! Thank you again and we look forward to welcoming your family back soon.

Warmest regards,

Jennifer Wallace
General Manager

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Additional Information about Doubletree Suites by Hilton Naples

Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naples
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
Price Range: $138 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples

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