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“Quality and Value”

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Doubletree Suites by Hilton Naples
Ranked #1 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Colorado
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Quality and Value”
Reviewed June 13, 2013

This is a top-notch hotel that, for its price range, does just about everything right. The staff does an excellent job and really care about their guests. Check in is well-handled in a rather small area, and they have coffee and cookies if you have to wait a few minutes. We requested a quiet room and got one not facing the pool and facing a canal at the back of the hotel overlooking some nice houses at the other side. The price we paid was not having a balcony, which the poolside rooms have, but that was fine with us. The pool is well-used so those rooms will have some noise. The pool and Jacuzzi are a pleasant place to unwind with plenty of towels. A small but serviceable restaurant has an exit to the pool. Breakfast was just fine and we ate dinner there as well - pretty reasonable for a hotel restaurant and nice quality and service. The room layout is great, with an ample living room with TV and a wet bar. Large bathroom off the bedroom. We got a king bedroom. Everything in the room was pleasing for the price level and comfortable. The bathroom plumbing worked well. You can tell this place is taken care of. You can get hotels at every price level in Venice, but this one delivers the comfort, friendliness and value you'd want. A bit of a drive from the main tourist area is the only downside, but this applies to many other properties on the same road. Naples is a pretty large place even though it might not look like it on the map.

Room Tip: Just ask for what you want in advance - you'll get it.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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Helpful?
6 Thank 3C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeConcierge, Director of Concierge Services at Doubletree Suites by Hilton Naples, responded to this review, June 25, 2013
Thank you for taking the time to write such a lovely, detailed review. The entire DoubleTree staff takes pride in anticipating our guest's needs, providing exceptional service and creating lasting memories for all of our guest's. We are delighted that you enjoyed many of the hotel's amenities and restaurant during your visit. At the DoubleTree by Hilton Naples, "The little things mean everything"!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (273)
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English first
Tampa, Florida
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 11, 2013

Stayed three nights at the Doubletree in Naples. The past two years we stayed at the Ritz Carlton and The Hyatt Regency Coconut Point at the same time of year. The Doubletree was best hands down. Not for location but for competency, friendliness, and efficiency of the staff. As a frequent traveler for business and pleasure, I've seldom been as impressed with the people working at a hotel. They made my stay the most pleasurable of any in years. From the greeting by the front office staff--always smiling, always recognizing me by my name--to the housekeeping people, the Doubletree was astonishing. Best trained staff anyplace! The pool is nice, the full-service restaurant good, the location okay (right in, right out on a very busy street). Rooms are all suites and are quiet and well-conceived. If you're in Southwest Florida and don't want or need to be on the beach, you can do no better than staying at this property.

Room Tip: Some rooms have balconies, some do not. All are fine.
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Green Features: Hotel follows "Green" practices. For example, the garbage cans in rooms (there were 3!!!) all had dividers separating recyclables from disposables.
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ArbiesTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, Manager at Doubletree Suites by Hilton Naples, responded to this review, June 17, 2013
Thank you for such a wonderful response and we are delighted that your experience here was your “hands down best" in the Naples area! Our team members strive to make every guest experience unforgettable. As a seasoned traveler, we are gracious to the praises you have given all our team members. We appreciate the time you took to share your experience and we will have a warm cookie and big smile waiting for you upon your return.
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Syracuse, New York
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 8, 2013

Joanne continues to amaze my wife and myself as does the entire staff. Our housekeeper Margarita deserves special recognition for her outstanding attention to our every request. Her personable manner was a daily delight. Breakfast at this Doubletree is definitely a great start to your day. Laurie, Juan, Diego Mike & cooks are all a terrific asset to this hotel. Can't wait to return this October 2013.Thanks to you all for your unbeatable service

Room Tip: corner rooms offer more space and privacy
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank stairtool1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, June 10, 2013
Thank you so much for your great review and your loyalty! Joanne truly is a hospitality superstar, who along with Margarita, Diego, Lori, Juan and our entire award-winning team, takes pride in delivering the highest level of service to our guests. The best compliment you can pay is to return! We all look forward to welcoming you back in October!
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Dorsten, Germany
Level 3 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 3, 2013

It is great place to stay in Naples. The Hotel is perfect. Great stuff, very clean - everything you need. We arrived very early and RobinJill from the frontdesk was very helpful to let us check in early. Thanks again. And besides: The cookies are great! You should not miss them.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Silke-on-tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2013

I had a wonderful experience at this hotel. The cookie was beyond awesome, almost broke my diet good thing they had a fitness center :O) . the front desk staff were great. Had a minor leak in the room from AC and rain, they were totally ready to put me in a new room right away no problem what so ever. Doubletree is now my hotel of choice!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
4 Thank Donysha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, June 10, 2013
We’re thrilled to be your hotel of choice and are sorry that we tempted you with our delicious cookie, but that’s what vacations are for! Thank you again for the great review. Our team (and the cookies) will be waiting to welcome you back!
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A TripAdvisor Member
Reviewed June 2, 2013

You can't pick a better place to stay in the Naples area. The staff was very friendly. Cookies are warm and the hotel has everything you need for a restful vacation. Pool is great and hotel is close to the beaches. Look for the bald eagle nesting among the trees near the river.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, June 10, 2013
Many thanks for the great review! Sun, relaxation and cookies – what more could anyone want? We truly appreciate your kind words and hope to continue to be your Naples destination for a great getaway!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
voorhout
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 2, 2013

We stayed from 10th till May 23th at the Doubletree Suites as a vacation. The friendly welcome with the chocolate cookies was a prediction for the rest of our stay. The staff was exceptionally friendly and helpful by finding the right tours to Everglades and Sanibel Island. The room was cleaned perfectively. The breakfast had a good choice of warm en gold products. When we return to Florida we will certainly visit this hotel again. We can recommend this hotel .
Ann and Joop

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joop S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, Manager at Doubletree Suites by Hilton Naples, responded to this review, June 17, 2013
Exceptional and friendly is what all our team members strive for. We thank you for taking the time to share your experience at the Doubletree Naples and look forward to your next visit. Until then have happy and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Suites by Hilton Naples

Property: Doubletree Suites by Hilton Naples
Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naples
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples

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