We have stayed at this hotel several times and our most recent two week stay underlined what a fantastic, good value hotel this is. The rooms are a good size with excellent amenities and there is a good sized pool and spa but what really makes this hotel exceptional is the customer service. The staff literally cannot do enough to make your stay enjoyable. Every time you return after a trip out you are greeted with a friendly welcome that makes you feel like you are coming home and any small problems are ironed out almost instantaneously. The service ethos permeates the whole staff, from reception to housekeeping to maintenance. I cannot think of another hotel, large or small, where this is achieved to this standard. Particular thanks on this trip go to Robin-Jill and Joanne, as always, and also to Petra and Tom. We would not think of staying anywhere else when we visit Naples from the UK.
- Official Description (provided by the hotel):
- Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more less
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- Also Known As:
- Doubletree Suites By Hilton Naples Hotel Naples
- Doubletree Hotel Naples
- Doubletree Naples