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“PLEASANT”
Review of Heidelberg Bistro - CLOSED

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Heidelberg Bistro
Cuisines: German
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed September 17, 2011

My wife and my brother with his spouse received a Groupon certificate from our parents and that is how we discovered this German restaurant.The food was delicious and we were pleased with classical music playing in background.We came after 8 pm and stayed
well after 9 and really enjoyed the atmosphere!

    • Service
    • Food
Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (12)
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9 - 12 of 12 reviews

Reviewed August 19, 2011

We walked in there was one other couple there and that was it while we were there. My 8 year old son Fritz(German ) first comment was there trash bags on the table ! I told him to be quite don't be rude. Did not matter service was a big ZERO so are numerous negative comments stayed at the table.

Our server who I believe was either the owner or mgr did absolutely everything wrong you would of thought he was auditioning for ."Ramsey's Kitchen Nightmares". The news this place will be gone soon unless Gordon Ramsey does save them as the food was equal to the service as all food was appropriately served on a trash bag to speed up it's destiny.
I could go on and on about many things by why bother this is just a BIG MISS !!

    • Value
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1  Thank BermudaRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

Ditto regarding service. Food was OK but not good enough to get us back in the door.

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1  Thank playgolf52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

Experienced this restaurant on a Saturday evening. Only one other couple was dining. The kitchen is open to the dining room which makes the beeping of microwaves a bit odd. Plastic tablecloths and cheap silverware didn't help the image. Service was very poor. Service person approached the table and said: "Well?". We replied: "well, what?" back to him. Things went only downhill from there. Water glasses were never refilled, wine was never refilled, he never asked how things were, and it took ten minutes to get the check - even after we asked. In the mean time, he spent the entire hour talking to the chef in German. Food was ok, but wouldn't need to try it again. Even if the food was ok, would never go back because of the poor attitude and poor service of the front of the house staff.

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1  Thank ccechef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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