I have always wanted to try out a Segway. I have seen tours in other cities... but my wife and I decided to try this one in Naples while there on vacation. The Segway itself was a fun experience. It met and even exceeded my expectations as a cool piece of technology. However, the tour itself... was... <yawn>... okay. It was definitely not worth the price (and this was low season!!). Our guide, Shawn, ended up scaring my wife out of doing it. The video they show you beforehand I guess is to make sure you don't go try and do crazy stuff on the machine... so she was already freaked out after watching the video... and then our Guide really did nothing to encourage her. I mean the waiver form protects them form any liability already... I think maybe he was just worried she would go too slow and hold us up. And the tour was only me and the guide!!! I would have been happy to go a little slower for the first few minutes until my wife felt more comfortable. But he convinced her it was better for her not to go. And oh... no refunds!!!! One of the other guides did work with her some on the Segway in the parking lot... and she felt a lot better about it and was ready to go... but we were already halfway thru our "tour". So she got to sit in the car for an hour and a half a wait for me. While I enjoyed the experience of the Segway... and there were some nice things to see along the tour... the overall experience was bad since my wife did not get to join us... and since they would not even consider refunding the cost for her NOT going.
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