We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good but no repeat for me”
Review of Simply Cupcakes of Naples - CLOSED

Simply Cupcakes of Naples
Price range: $0 - $32
More restaurant details
Restaurant details
Good for: Families with children, Local cuisine, Special occasions, Romantic
Dining options: Delivery
Reviewed August 26, 2012

on our resent vacation in Naples we stopped and purchased an assortment of cup cakes. located next to the ABC Wine Store was nice as we were able to make a quick stop in there too.

really liked the Key Lime cup cake, the Red Velvet was a bit too dry. They are not cheap but do offer quality.

    • Value
    • Atmosphere
    • Service
    • Food
Thank MyTravelTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cupcake03, Owner at Simply Cupcakes of Naples, responded to this reviewResponded August 29, 2012

Thank you for taking the time to write a review. We are pleased that you enjoyed our Key Lime cupcake since that is our signature cupcake. You mentioned that the Red Velvet was "dry". One thing we have learned about Red Velvet is that people from different areas of the world are used to different versions of the Red Velvet. We bake from the original recipe from the Waldorf Astoria created in the early 1900's and it is by far our best seller. Regardless, had you mentioned that you were not happy with your cupcake, we would have gladly replaced it or refunded your money. That's our policy. What confuses us about your review is your mention about price and value. Our cupcakes are gourmet size which is slightly larger than standard size. Our price in the summer is $2.50 each which is less than the $3 or more that most cupcake stores charge. We see you are from Ontario and we have been to Toronto many times and most things there are pricey and cupcakes would sell for more there. Thanks again for the review and the 4 star rating. We hope that despite your comment, you will try us again and introduce yourself so that we can thank you personally.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (165)
Traveler rating
Traveler type
Time of year
Language

45 - 49 of 165 reviews

Reviewed August 2, 2012

We love cupcakes and these were super! We ordered 8 and were very happy with all the flavors we tried! They were very moist and flavorful. The key lime was fabulous; buttercream icing and a key lime filling. This was the family favorite. The chocolate was moist, flavorful but not too rich. Also tried the chocolate espresso, vanilla, cookies and cream and chocolate mint. We really enjoyed our special treat and would definitely return on another visit to the area!

    • Value
    • Atmosphere
    • Service
    • Food
Thank EBS65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

Went in to the simply cupcakes outlet store and I purchased 2 cupcakes, the red velvet and a chocolate. They were just ok, nothing really excited me about them. The girls working were nice but the shop looked very run down.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank drted15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Thank you for your review. Our East Naples location is normally our baking facility but we are open for retail during the summer. The ABC Liquor plaza that we are in is being remodeled in the next few months. Hopefully you will visit us gain and try our other selections that may be more to your liking. The two cupcakes that you tried are our best sellers so it is surprising that you did not get "excited" about them. However, people have different tastes and that's why we offer so many selections. We appreciate you visitng our store.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2012

These cupcakes are the most amazing things ever!! they are full of flavor, character and love =) the staff is super friendly and alwasy willing to answer your questions. Great place to visit!!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank ACE_Banannas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

I've been a customer of Simply Cupcakes since its opening and I wouldn't think of getting cupcakes anywhere else. They are made of the finest ingredients and infused with love by the bakers. The owners, Joanne and Ken, are most welcoming and caring, supporting various local community organizations. Ignore the nasty, hateful reviews. Whoever wrote these reviews are either ignorant about good tasting cupcakes or agents of a competitor. In the years I've been buying Simply Cupcakes I've never had a bad one. I buy them as gifts and everyone who receives them, loves them.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank tomcomella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Simply Cupcakes of Naples also viewed

Naples, Southwest Gulf Coast
Naples, Southwest Gulf Coast
 
Naples, Southwest Gulf Coast
Naples, Southwest Gulf Coast
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing