Visited Bice in Naples on January 2nd which was our third visit. Obviously, we like the offerings and food quality or we would not have returned. Our guests were visiting the restaurant for the first time. I was looking forward to the "Specialty" Osso Bucco only to be told when seated that it was not available that evening because the supplier did not deliver! What? How can a restaurant ever run out of the shanks and other ingredients needed for their specialty? In any case, we had a good laugh with our waiter who did provide attentive service and good humor throughout the evening. I ordered a veal chop which was perfectly prepared as did one of our guests. My wife ordered ravioli and the other guest ordered pasta with lobster meat. Everything was very good. This restaurant tends to get noisy, particularly if you sit in the front area closest to the bar so request a table towards the rear. It is a friendly place but quite frankly I was a bit taken aback when I could not order what I visited for.