The staff were friendly and courteous, earning the bump from okay to very good. The Pizza was pretty good, especially for the location. If it were in NYC or Chicago or SoFla, the pizza rating would've been lower. But, in a small town in Central Florida...giv'em a break, besides their garlic knots were pretty damn good. The pizza crust was just a little different...soft and fluffy, almost yeasty...it was just different than NY style, but good. Small indoor area with outdoor patio tables and picnic tables...very pleasant setting, very family friendly, very nice staff! I'd go back if I'm ever in Mt Dora again. If I lived there, I'd probably make it my go-to pizza joint.