We had made a reservation on choicehotels.com for Friday - Sunday, November 01 - 03, 2013 for the weekend of the Miami - Florida State game. Bear in mind, the nearest hotel with available rooms for the weekend was in Lake City 90 miles to the east. We reserved 4 rooms at a rate of $79/night. Two rooms were confirmed with two people in them, two were reserved as singles. This obviously equals 6 people, which is the exact number of people in our party. On Monday October 28, 2013 we faxed the reservation information to the hotel to confirm the reservations. When we arrived on Friday November 01, 2013, the lady who works the desk said she didn't have the fax but she did confirm receiving it. She said the reservation only had one person in each room totaling four people. She said it would change the rate significantly and on top of that we would have to pay an additional $30 per person per night for the extra people. Why would she try to do that when on every door in your hotel it says an extra person it $10 per person per night? We showed her the hotel reservation that was stored on my friend's smart phone that showed the correct amount of people that we had reserved for which was six. We felt like the hotel was trying to rip us off because it was a game weekend and not another hotel was available for 90 miles.
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- Also Known As:
- Quality Inn Monticello
- Monticello Quality Inn