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“Great customer service”

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Hampton Inn & Suites Ft Lauderdale / Miramar
Ranked #1 of 6 Hotels in Miramar
Highlands Ranch, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great customer service”
Reviewed August 24, 2013

We have stayed at several Hampton Inns through out the US and I can't ever think of having a bad experience but decided to comment about our latest stay because I felt that they went above and beyond the normal service. We had checked out and were on our way to get on a cruise when we got a call from Hampton stating that we had left some earrings. We at first thought we would try to return even though we didn't want to turn around and get them but our daughter explained that they were just some cheap earrings and we really didn't need to go back and get them. We called Hampton back to say we weren't going to go after all and they said they would mail them. Sure enough when we got back home my daughters earrings were in the mail. They weren't expensive earrings but I thought that was nice of them to go out of there way to tracks us down and get them back to us.

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
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Sabugo, Lisboa, Portugal
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 23, 2013

Next to the main roads (Turnpike and 95), 15m by car to Miami.
Large rooms and very comfortable beds. Everything was always spotless. Very good and varied breakfast, the couple who serves breakfast is very nice. Reception employees, like Julie and Adrien are very friendly and nice, as well as Robert Hernandez, who had always answered to our solicitations. Swimming-pool and its towels were always very clean. The best: arriving from a shopping/beach/seesighting day and having a coffee/tea and some cookies or a piece of fruit waiting for you...This makes the difference!!!

Room Tip: The rooms on the west, to the lake and swimming-pool, have a nicer view.
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  • Stayed August 2013, traveled with family
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Helpful?
Thank Isabel Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, United States
1 review
Reviewed August 22, 2013

Fantastically located near Sun Life Stadium. Nice check in team; even nicer breakfast staff. Beds/rooms were clean and nice, lobby was gorgeous and clean! The breakfast left a little to be desired, and of course, this is solely based on personal preference. But for most guests, a GREAT feature for the price and breakfast options.

  • Stayed August 2013, traveled with friends
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Review collected in partnership with Hampton

Helpful?
Thank Diana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, United States
1 review
Reviewed August 21, 2013

Fantastic stay at Hampton Inn Miramar. Great service, clean rooms, excellent breakfast buffet, friendly staff...quiet yet convenient location to the Sun Life Stadium. Only thing missing is a complimentary shuttle to the Sun Life Stadium. Free Wifi was pretty fast as well.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Anajane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, Bahamas
2 reviews
Reviewed August 15, 2013

This hotel is beautiful and the room was spacious and amazing; not to mention the convenience of a small fridge and a microwave in my room. The des were so comfortable and the breakfast options were pretty nice. Overall and excellent place to stay when looking for a hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Delphia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, Bahamas
1 review
Reviewed August 13, 2013

The hotel service and staff are to be commended as they made our stay most memorable. The hotel environment was safe and very clean. The FREE breakfast was a bonus and convenient. The hotel location was near several restaurants and shopping areas.

  • Stayed August 2013, traveled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
2 reviews
Reviewed August 10, 2013

I am a perfectionist with incredibly high standards. Every aspect of this hotel exceeded my expectations. Because of space limitations, I can't list all that I found exceptional, so I won't repeat what other reviews have said. Excellent, professional service- at every level- from general manager Debbie, to all front desk staff, at all hours, cleaning staff, room service, breakfast buffet staff. The gym was excellent- new equipment, 2 large, flat screen tv's, weights and cardio, open anytime, can set your own temperature, nice view. Breakfast was excellent- great variety- fresh fruits, french toast, meats, make your own belgian waffles, fresh pastries, bagels, yogurts, cereals-hot and cold, hard boiled eggs that are already shelled for you!!, and staff to assist you, pleasant, comfortable seating, either on granite counter/bar stools, couches w/ tables, table and chairs- very spread out seating, so you never felt crowded, beautiful, large windows with sunny views- amazing setup. I realized that for our family- 2 adults, 2 grown children- our room fee more than covered what this buffet breakfast would have cost us. Room size was HUGE. We had queen suite, 2 queen beds, pull out sofa- even with all of this- so much space in room. New microwave, fridge. All furniture new, tasteful, beds so comfortable, pillows amazing, plentiful. Linens bright white, spotless, fresh and clean. Entire room impeccably clean. I can't stress how large the room was. Several sitting areas, couch, overstuffed chair with ottoman, large desk with leather desk chair, adjustable, as well as another desk chair. Carpet very clean. Bathroom large, stone, very nice. Nice lake view, pool view. Pool area very nice, near gym. Right when you walk in, you see large table with coffee, teas, available 24 hours/day. Check in/out very quick, pleasant. Small store with snacks, etc, available for purchase 24 hours/day. We were there for soccer Champions Cup at Dolphins stadium, so hotel was filled to capacity- nevertheless, staff and service was excellent. Hotel was very close, convenient to stadium. I can not say enough about how impressed we were with every aspect of this hotel and experience.

Room Tip: If you like lake view, ask for even # room.
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank Ally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Ft Lauderdale / Miramar

Property: Hampton Inn & Suites Ft Lauderdale / Miramar
Address: 10990 Marks Way, Miramar, FL 33025-1705
Phone Number:
Location: United States > Florida > Broward County > Miramar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Miramar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Ft Lauderdale / Miramar 2.5*
Number of rooms: 122
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Also Known As:
Hampton Inn & Suites Ft Lauderdale / Miramar Hotel Miramar
Hampton Inn And Suites Ft Lauderdale / Miramar

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