We have been going to Nikko (was Okki) since it first opened and have always liked going there. We went tonight and our meal was very good, our waitress was very sweet, and the cook was pretty good.
There was the 3 in my family, 2 teenage young men, and a couple at our hibachi table. We were sitting there, getting our to go boxes ready and waiting on our change when out of nowhere come a roach across the table we were sitting at. I told the waitress about it and she kept saying I am so sorry. The other lady sitting at our table asked to see the manager. Well the manager walked over with a major attitude, (mind you I had already paid for our meal almost $80 with tip) She says is there a problem, I said you just need to be aware there was a roach that was just on the table. She got rather sarcastic and said they have it sprayed ever 15 days and that it is just like the bugs in you house (meaning mine) I said um no I do NOT have bugs in my house. She said well you have already paid for your meal I cant do anything for you now. I was not looking for her to comp our meal or anything like that, She just needed to be aware and a sincere apology would have been nice. As I started to walk away, I told her I would NEVER be back. I will drive to Pensacola before I go back there again. It is a real shame because we have eaten there many, many, many times. I think they need to find a new manager because this one sucks!!!!!!!!!!!!!
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