Unbelievable! So, I ALWAYS go tripadvisor.com and check out the hotel reviews before I book, however, this time I didnt because we found this place and it offered free shuttle service to and from the hotel and also to the port of Miami to the cruise ship. So I booked and THEN I checked the reviews on here. 74% had nothing good to say..so I called the hotel to cancel the reservation and the man, Godwin, became very hyper and rude. I told him that's exactly why I wanted to cancel the reservation because I read so many bad reviews about the rudeness and the facilities. He then calmed down and asked us to give them a try and he would upgrade us to the managers special room because it was our anniversary and he wanted to make our stay as comfortable as possible. He did offer us a refund if we were not satisfied.
The van arriving to pick us up at the airport was on time...very NICE driver, helpful. When we walked into the hotel (dump, rather), it looked very clean and nice. BUT then when we got to the room...pitiful! It smelled musty and filthy. The pillows had hairs on them and lint. The ceiling was cracked and flaking off onto the floor, the bathroom was HIDEOUS! The toilet had, and I wont say exactly what it was, but the toilet had a very unpleasant something on the seat and there was a puddle of water on the floor with hairs floating in it.
There was also some, uh, other hairs on the toilet paper and the holder, no face towels, more hairs on the toilet lid, the bathtub had what appeared to be rust in it, the bed was wobbly, the door would not shut all the way. There were stains on the walls and one stain, Im hoping was mud, looked to be like something else that belonged in the toilet.
This place is a dump! We left after I took some photos, got a refund and went to the CROWNE PLAZA. Awesome place. I ll leave a review for there too. But in the meantime, stay away from this place. ALSO, the same people own the RUNWAY AIRPORT motel. I would stay away from there too. Photos will come after we return home from our vacation.
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- Also Known As:
- Days Inn Miami Airport North Hotel Miami Springs
- Miami Springs Days Inn