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Holiday Inn Miami International Airport
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Savings alert! 14% below average rates

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Reviews (839)
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All reviewsstayed at the holiday innmiami international airporthotel restaurantnice poolroom was clean and comfortablestayed one nightcruise terminalfree parkingcomplimentary breakfastper personpre cruiseronaldconvenience
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Reviewed September 6, 2013

Air Canada sent me to this hotel after a missed flight from Miami to Montreal. I found it was much better than expected. At the restaurant in the 9th floor Alien (supervisor) was very kind and offered an excellent service, as well as the waiter Manuel. Breakfast buffet quite simple but good quality and fresh. At the front desk Regina was also friendly and kind. Empanadas at the snack store in the lobby were tasty and at a good price.

Room Tip: The room I got was a bit noisy, in front of the elevator and close to the rear parking lot. Safety was not working but I was tired and my stay was so short that I did not notify it.
  • Stayed: September 2013, traveled solo
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Thank Montreal120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this reviewResponded September 24, 2013

Dear Montreal120,

Thank you for taking the time to submit your kind review of our hotel following your recent stay with us.

It is greatly appreciated when our visitors have enjoyed their experience, so much so, that they share this experience with us and other reviewers. We thank you for your valuable feedback and the special mention you have made to some members of our team.

We hope to have the pleasure in welcoming you back again very soon for another enjoyable stay.

Sincerely,

Dhan M
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

The lobby was nice. The little snack shop in the lobby had tasty pastries for a price. The service was fine. The room was fine. The price was right. Not sure about the breakfast as we had an early flight. We took the shuttle to the airport. This was a perfectly adequate hotel - will stay here again.

  • Stayed: April 2013, traveled as a couple
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Thank sugarkenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this reviewResponded March 26, 2014

Dear Valued Guest,
Thank you for your past stay at our hotel the Holiday Inn Miami International Airport. We appreciate you taking the time to write a review on Trip Advisor and share your experience with others. We have used your feedback to improve our hotel and want to share exciting news.
In 2009 the Holiday Inn Miami International Airport was one of the first properties to re-launch the new improved IHG- Holiday Inn product here in South Florida. This included a major renovation of all public area throughout the hotel, and added new Holiday Inn Hallmarks.
In 2014 the Holiday Inn Miami International Airport renovated AGAIN...... the hotel has BRAND NEW GUEST ROOMS & SUITES. These rooms are beautifully decorated with brand new top of the line furniture, refrigerators and microwaves in every room, larger 40" flat screen televisions, new bedding, additional outlets, and new bathrooms with your choice of a traditional tub or new shower.
The Holiday Inn Miami International Airport has added value: Complimentary Wi-Fi throughout the hotel and in all guest rooms, Complimentary Parking, Complimentary Transportation To/From Miami International Airport, Transportation To the Port of Miami, Signature Car Rental & Juma's Transportation Services on Property (3rd parties), and on-site 24 Hour Lobby Cafe & Room Service, Our Famous Vista Lounge (formerly the Tree Top) with Live Salsa Music on Saturday Nights & Salsa Dance Lessons on Sundays, and my favorite our El Mirador Restaurant with amazing views is located on the 9th floor "Sky Level" the 360 degree view of the City Sky Line will take your breath away.
Looking to book a meeting we have over 3,000 sq feet of flexible meeting space. Our talented culinary staff can cater any event from Weddings to Corporate Events for information about our Meeting & Catering Services and Availability contact catering@himiaia.com.
Please let us know if you need any assistance with future reservations. We would love to have you stay here with us. You can contact our reservations team at reservations@himiaia.com. Thank you for staying with us we appreciate your business.

Warm Regards,
Doreen Latimer
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

We had to overnight in Miami after a missed flight and AA put us up at this hotel. We didn't expect much as the HI we stayed at years ago was not very good. However we were pleasantly surprised. The hotel was very clean and looked recently refurbished. We had connecting rooms for a party of three. The beds were very comfortable and everything was very clean.

I definitely had to reconsider my opinion of Holiday Inns!

  • Stayed: August 2013, traveled with family
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Thank Bajan_Mum83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this reviewResponded September 18, 2013

Dear Bajan_Mum83,

Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment.

Sincerely,

Krysllin G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

The AC in our room did not work. They brought in another unit, and that one did not work. No Free Breakfast even though we showed the front desk their website that said it was included. On the 9th. floor there is a restaurant that converts into a Latin Night Club. Average age; 55, but it looks like a real good time. The location is ok. 1/2 hour to the beach and just about anything else in Miami.

  • Stayed: August 2013, traveled as a couple
    • Value
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    • Service
Thank Mojito1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this reviewResponded September 5, 2013

Dear Mojito1953,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the fine location of our hotel in the area. Please accept our apologies for the experience you had with your room accommodations due to the Air-Conditioner which affected your stay negatively. We also apologize for the confusion you had with our breakfast. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Rest assured that your comments will be looked into and take actions accordingly.

Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

About 1,400 miles later, on a ride from Texas to Miami, the 3 of us pull into this hotel with no reservation. Cynthia and Jose (front desk) got us a great room at an excellent price. We spent 2 nights. She even suggested what was good in the restaurant. Jose moved his car so our motorcycles could be easily observed.
The suggested cuban food on the 9th floor was excellent. My first time eating cuban cuisine. Leidy (works the little first floor eatery) was an wonderful person to talk with as well as Manny (guard) and Orasmo (doorman) who hung around with me (practicing my spanish) while I had a cigar or two. The hotel driver (forgive me, cannot recall his name) went so far as to shared some of his cuban coffee with me (strong stuff).
The room was spacious and we slept like babies. Everything was clean, soft and comfortable. That is all you want returning to your room after you have put hundreds of miles on motorcycle. We went to Key West and came back.
We were "WOWED" by the place. MORE THAN THAT, I FELT LIKE FAMILY IN THIS HOTEL. THEY WENT THE EXTRA MILE FOR WE THREE STRANGERS. THEY MADE ME FEEL LIKE IT WAS NOT A "DUTY" BEING PERFORMED! You cannot beat that being on the road.
I cannot imagine them being much different with any other decent folks.
I will stay there and only there if I ever go back to Miami.

postscript: forgive any typos. did not feel like rechecking. just wanted to get my opinion in.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
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    • Service
Thank Kowboy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this reviewResponded March 26, 2014

Dear Valued Guest,
Thank you for your past stay at our hotel the Holiday Inn Miami International Airport. We appreciate you taking the time to write a review on Trip Advisor and share your experience with others. We have used your feedback to improve our hotel and want to share exciting news.
In 2009 the Holiday Inn Miami International Airport was one of the first properties to re-launch the new improved IHG- Holiday Inn product here in South Florida. This included a major renovation of all public area throughout the hotel, and added new Holiday Inn Hallmarks.
In 2014 the Holiday Inn Miami International Airport renovated AGAIN...... the hotel has BRAND NEW GUEST ROOMS & SUITES. These rooms are beautifully decorated with brand new top of the line furniture, refrigerators and microwaves in every room, larger 40" flat screen televisions, new bedding, additional outlets, and new bathrooms with your choice of a traditional tub or new shower.
The Holiday Inn Miami International Airport has added value: Complimentary Wi-Fi throughout the hotel and in all guest rooms, Complimentary Parking, Complimentary Transportation To/From Miami International Airport, Transportation To the Port of Miami, Signature Car Rental & Juma's Transportation Services on Property (3rd parties), and on-site 24 Hour Lobby Cafe & Room Service, Our Famous Vista Lounge (formerly the Tree Top) with Live Salsa Music on Saturday Nights & Salsa Dance Lessons on Sundays, and my favorite our El Mirador Restaurant with amazing views is located on the 9th floor "Sky Level" the 360 degree view of the City Sky Line will take your breath away.
Looking to book a meeting we have over 3,000 sq feet of flexible meeting space. Our talented culinary staff can cater any event from Weddings to Corporate Events for information about our Meeting & Catering Services and Availability contact catering@himiaia.com.
Please let us know if you need any assistance with future reservations. We would love to have you stay here with us. You can contact our reservations team at reservations@himiaia.com. Thank you for staying with us we appreciate your business.

*We have a Harley Rate Available ask for at Front Desk-Check In.

Warm Regards,
Doreen Latimer
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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