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“Pre Cruise Hotel” 5 of 5 stars
Review of Comfort Suites Miami Airport North

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Comfort Suites Miami Airport North
Ranked #3 of 12 Hotels in Miami Springs
Certificate of Excellence
Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Pre Cruise Hotel”
5 of 5 stars Reviewed February 6, 2014

We stayed at this hotel because it offered free airport and cruise terminal shuttle service. Remember to meet the shuttle van on level 2 of the airport. We arrived around 9 pm so we couldn't try some restaurants that locals patronize but we did manage to eat at a nearby hotel before it closed. The hotel's service was great right from the friendly, informative driver to the reception attendants. The room and bed were comfy and roomy. Free breakfast was appreciated in the morning before we were organized to leave for our shuttle to the terminal. It was a pleasant way to begin our Azamara cruise. We would definitely stay again at this hotel.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Brenda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosephKatz, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, February 14, 2014
Dear Brenda W,
Thank you for the glowing review you left about the Comfort Suites Miami Airport North on TripAdvisor. It brings a smile to my face when reading reviews such as yours. We have all of our complimentary amenities in place for our customers to take advantage of, and it seems you did just that! It is unfortunate you arrived a little bit late and you were not able to enjoy some of the dining locations nearby the hotel. I am glad to hear though, that the shuttle was well received, and that you found your accommodations to be comfortable. I thank you again for the review, and it would be our pleasure to have you back with us.
Sincerely,
Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,180 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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English first
Rome
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed February 5, 2014

This is very nice, well decorated hotel with very comfortable rooms.

Few things that we found very strange;
1. You can not cover the window or close the curtain in the room as they are “fake” and only cover the sides of the window! Facing out to a parking lot with very strong lights all around it was impossible to get a good night sleep

2. Duvet on bed, but no duvet cover just a sheets so you remain in contact with dirty duvet that have been used by other guest. Did not like that

3. Breakfast was not good. Ok it start at 6am which is must for an airport hotels anyway but the quality of the food was not good, no fresh items just some packed stuff and no fruit (only banana and apples).

Location is good for the airport only 5-6 min drive and they also provide airport shuttle.
Would stay here again if they put duvet cover and curtain in the room!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Half8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosephKatz, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, February 14, 2014
Dear Half8,
Thank you for the helpful review you left on TripAdvisor describing your time at the Comfort Suites Miami Airport North. We value all of our guest feedback, especially when it gives us something to improve upon. We will absolutely take note of your recommendations, and act upon them. I am glad to hear that you were able to utilize the shuttle service to and from the airport. With these improvements, we hope to have you back as our guest in the future. Thank you again for the review, and have a great day!
Sincerely,
Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chipping Norton, United Kingdom
Level Contributor
148 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed February 4, 2014

The hotel is completely out of the way for anything .. yes, it does have a shuttle to the airport, but if you happen to get a taxi anywhere, be careful of being 'ripped off'! The room was good, the bed comfortable but reception called us a taxi to take us to the Mall for the movies and it was a 10 mile drive to the location. They have a book on the counter that shows you how far everything is from the hotel which helped us in locating the movie location. There was another patron that wanted to go to the same place, so we all 3 jumped in together ... it took forever to get to the location and instead of what should have been the 10 miles, we were charged over $35.00 for the one-way trip! When we returned to the Hotel, we told the receptionist and she said that we were ripped off and that we were because we were not from the area (actually, it was because we were not 'spanish speaking'). I found this unbelievable that the receptionist would make this statement. The hotel should make sure that the taxis that they order will NOT RIP OFF THEIR CUSTOMERS .. for it does put a bad taste in your mouth about the hotel! But, in all honesty, it comes down to ... make sure your ask BEFORE you get in how much the trip will cost .. for you then have the opportunity to say 'NO'! BEWARE!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank Englandswings123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

Spent 3 nights at the Comfort Suites before a cruise. Great hotel, comfortable beds, good breakfast and super friendly staff. Really good little sports bar located within walking distance. Will definitely stay here again.

Stayed January 2014, traveled with friends
Helpful?
1 Thank Travellinmama2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosephKatz, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, February 14, 2014
Dear Travellinmama2013,
Thank you for the short but sweet review you left in regards to your stay with us at the Comfort Suites Miami Airport North on TripAdvisor. We love hearing back from guests who enjoy their time with us. I am glad that you found our beds to be very comfortable, and that in the morning, you were able to take advantage of the complimentary breakfast we have to offer. Tom’s Sports Bar & Grill is the name of the restaurant you went to, and we recommend it often to our guests. We look forward to your next stay with us, and thank you again for the review!
Sincerely,
Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskegon, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 3, 2014

Stayed at this hotel before and after a cruise. The room was clean, the bed was very comfortable. The shuttle to and from the airport was very handy and easy to use. The staff at the desk was very helpful and friendly. The breakfast buffet was good with cold cereals, waffles, and a variety of toast, bagels and pastries. Walked to a nearby Subway for lunch. I would recommend this hotel.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bates49445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosephKatz, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, February 14, 2014
Dear bates49445,
Thank you very much for the review you posted on TripAdvisor describing your time at the Comfort Suites Miami Airport North. I am glad to hear that you found our complimentary shuttles to be easy and useful to you. I am also happy to hear that you were able to enjoy the breakfast in the morning. Our kitchen manager works hard every morning to make sure there is plenty of food to be had by the guests. I will relay your kind words to our front desk staff, and I will remind them to keep up their good work. Thank you again for the review, and we hope to have you back in the future!
Sincerely,
Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hebron
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 3, 2014

Needed to stay one night nearby Miami Airport. I would recommend this hotel without question. Pickup and drop off to MIA was quick and on time. Hotel rooms are clean and have all you need for a good night sleep AND price was reasonable. Only complaint is the area around hotel is dark and restaurants are really not near by. Breakfast was out early and very good !!!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pgaprotall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosephKatz, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, February 14, 2014
Dear pgaprotall,
Thank you for posting a review about the Comfort Suites Miami Airport North on TripAdvisor. We read every review, and take note of all guest feedback. I am glad to read that our airport shuttle was well received both to and from. Our housekeeping staff works hard every day to make sure our rooms look the same as they did on opening day. Thank you again for your comments, and it would be our pleasure to have you as our guest again in the future!
Sincerely,
Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 28, 2014

They pick you up at the airport. They take you to your cruise ship. They have an ample breakfast. PLUS a comfortable room all at a reasonable price.
You can easily walk to dinner with several choices including Burger King , Days Inn Restaurant and the best sports bar ( forgot the name...but I won't forget the awesome burgers!)
This hotel just makes a weary day EASY.

Room Tip: If you are taking a cruise DO NOT pre-book the van company to the airport or car rental. It only run...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Brittma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JosephKatz, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, January 31, 2014
Dear Brittma,
Thank you so much for your glowing review of the Comfort Suites Miami Airport North that you posted on TripAdvisor. Reviews like this are extremely helpful to us, as you described most of the complimentary amenities we offer to our guests. I am glad to read that you were able to take advantage of all these amenities, and that they were well received. The sports bar a couple of blocks away from us is called Tom’s Sports Bar & Grill. That is one of the top restaurants in the area that we recommend to our guests and it is great to hear they are producing reviews like this one. Thank you again, and it would be our pleasure to have you back at our hotel in the future.
Sincerely,
Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Property: Comfort Suites Miami Airport North
Address: 657 Minola Dr, Miami Springs, FL 33166-6039
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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