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“Great overnight before a cruise”

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Comfort Suites Miami Airport North
Ranked #3 of 16 Hotels in Miami Springs
Certificate of Excellence
Colorado Springs, Colorado
Level 6 Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great overnight before a cruise”
Reviewed April 20, 2013 via mobile

We arrived at the hotel around 2:00 and were told we couldn't check in until 3:00. Since we hadn't had lunch, we asked for directions to a Cuban restaurant and had a late lunch until check-in time. The room we were given was fabulous! It even had its own balcony! While the hotel is very close to the airport, the noise didn't really bother us. The staff was accommodating and friendly. Amanda at the front desk was awesome. The next morning we caught the KSA Tour shuttle to the Port of Miami and were able to leave our car at the hotel. We arranged for pickup from the port right at the hotel. Our car was safe and secure while we were gone. Would definitely stay at this hotel again when we cruise out of Miami!

Stayed April 2013, traveled as a couple
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, April 30, 2013
Dear Karen B,
The management and staff at Comfort Suites Miami Airport North would like to thank you for taking the time and writing a review. It always pleases us when such an accomplished contributor reviews our property. I am delighted to read that you found the room fabulous and enjoyed the balcony. Every room in the hotel comes with a microwave, refrigerator and coffee set. We like to make our guests feel that they are at a home away from home. I am equally happy to read that you would not hesitate to stay with us again when taking a cruise. Thank you again for the review and it was a pleasure having your family as our guests.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,380 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 18, 2013 via mobile

Stayed here for two notes before and after our cruise
Rooms clean and allowed early check in
People very friendly
Good breakfast and free shuttle from airport and cruise terminal
There is no restaurant in the hotel.
Must walk 3 to four blocks to get to a restaurant
Restaurants. In the area are not very good
Would definitely stay here again

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hrman3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, April 30, 2013
Dear Hrman3,
Everyone at Comfort Suites Miami Airport North would like to thank you for taking the time out of your busy schedule and posting a review of our property on Trip Advisor. I am happy to see that we were able to be a part of your vacation. It is always nice seeing guests creating lasting memories at our hotel before and after a cruise. I am also very happy to read that you would definitely stay at our hotel again. We love having repeat guests because it enables us to get to know them on a more personal level. Thank you again and we look forward to providing you your lodging needs the next time you travel to Miami.
Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 17, 2013

We stayed at this property after many reviews on Cruise Critic and other sites suggesting the 2 year old property. We arrived in the afternoon around check in with other guests on airport shuttle and found check in quick and painless. We also scheduled our FREE transportation to port the following day. We had lunch at Pollo Tropical (about 15 min. walk) but there were plenty of dining options located closer by. We were able to buy wine and other items for our cruise at the station across the road, but you are NOT limited to just that store. There are other liquor and wine stores in the vicinity. Tip *** The airport shuttle is also useful if you want to visit downtown Miami as well for it runs 24 hours. Simply take the airport shuttle back to the airport and from there catch the Monorail to any of the downtown destinations (American Airlines Arena, Bayside Market Place, etc.) Monorail is a few dollars and shuttle to and from airport is free.

Breakfast the next morning had great options and again...free.

Departure was a breeze and shuttle to port was easy breezy. Port shuttle driver was a hoot and reminded us that "we were on vacation" several times :) We were there quickly and had no problems.

Overall, nice hotel, new property, close to airport, a lot of great free amenities and I will booking again should we cruise in the very near future.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TiffneyLamont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, April 30, 2013
Dear TiffneyLamont,
The management and staff at Comfort Suites Miami Airport North would like to thank you for posting such a flattering review about your experiences at our hotel. We work hard every day ensuring all our guests leave feeling the way you do about our establishment. I am equally delighted to read that you found all our staff friendly and helpful. Every day I witness them providing the best customer service Miami has to offer. Thank you again for the review and it was a pleasure having you as our guest.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach
Level 6 Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 16, 2013

We decided to stay at Comfort Suite instead of downtown this time because our flight got in around 6pm and we are leaving for a cruise the next day. When we arrived at the airport, we called them for pick up, waited no more than 10 minutes and our van was here. After checking in, we were hungry so we walked down the street to a Peruian Resturant for dinner. The neighborhood looks shady, but we felt safe walking with our two children to dinner. The Peruian Resturant was delish and very reasonable price. Next morning the hotel offer free shuttle service to the port. We took the offer signed up for 9:30 service. Arrived at the port around 10:30. No problem.
The room is spacious and clean, but you can't sleep in since their were no curtians in the room. So when the sun is out it shines right into the room. We thought it was odd, but then we were there for only one night, so we didn't complained to the front desk.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tibet71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, April 30, 2013
Dear tibet71,
The staff and management at Comfort Suites Miami Airport North would like to thank you for writing a review about your experiences at our hotel. It is always a pleasure to read that a guest enjoyed all the free amenities we offer at the hotel. Other hotels in the area charge for parking, Internet, breakfast and shuttle services. Since we value our guest’s loyalty we provide these services complimentary. Thank you again for the review and it was a pleasure having you as our guest.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joliet, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 16, 2013

Hotel was very nice and clean. But we accidentally left our daughters blanket when we left at 4:30AM to catch our flight. We called the hotel less than 2 hours after we left and gave them our room number and told them to please look for the blanket. They confirmed later that afternoon that they had the blanket and that I needed to send a prepaid package to them to have it sent back to me - which I did first thing the next morning... Here it is 15 days later and no of course NO ONE can find the blanket. What I do not understand is why we pay over $150 for a hotel room and they could not spend the $3.50 to just drop it in the mail back to us.
Now I have to explain to my daughter why she will NEVER see her beloved blanket again.
No responsibility!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ahsh_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merrickville, Canada
Level 6 Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed April 14, 2013 via mobile

We stayed at the Comfort Suites Miami Airport North on April 6 (2013) the night prior to embarking on a cruise from Port Miami. Check-in and out was easy and efficient. The rooms were clean and comfortable. We stayed in room 517 adjacent to both the ice machine and vending machines and the sound did not bother us in the least. One complaint: the water pressure in the shower was sub-optimal and the water was lukewarm at best (even at maximum setting). Shampoo was provided, but no conditioner. Also, skimpy on the provision of towels for the room: we were a family of four and didn't have enough.
The breakfast (for Choice members) is decent but the set-up and lay-out of it is very poor. Best price for value ($118/night is what we paid) for a quick pit-stop before your cruise!
Hint: Become a Choice member (it's free) and benefit from a free drink at the hotel bar.

Stayed April 2013, traveled with family
Helpful?
1 Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2013

We stayed here for a couple of nights before our cruise. It is convenient to the Miami Airport and they shuttle you to the port of Miami. The staff was very helpful with suggestions on restaurants and considering there were approximately 16 of us they were very accommodating getting us taxis and transportation to places we wanted to get to. On the morning of our departure they were a very well run machine getting everyone to the port in order. The rooms were comfortable and clean and the morning buffet was fantastic. I would stay there again in the future.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nonnabags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Property: Comfort Suites Miami Airport North
Address: 657 Minola Dr, Miami Springs, FL 33166-6039
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 16 Hotels in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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