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Comfort Suites Miami Airport North
Ranked #3 of 16 Hotels in Miami Springs
Certificate of Excellence
Reviewed July 19, 2012

We stayed two nights before our cruise and the hotel offers complimentary transportation to the cruise ship pier. The breakfast area was crazy busy both mornings, but the staff was great about keeping everything stocked.

Stayed: July 2012, traveled with family
1  Thank ronandjessie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this reviewResponded July 28, 2012

Dear ronandjessie,

The Staff and I at Comfort Suites Miami Airport North would like to convey our thanks for writing a review of our property. Hearing that your trip was so successful and that we were able to be a part of your vacation is what makes this job truly special. Every day we strive to ensure that our shuttles to the airport and to the cruise port runs smoothly and efficiently. We take great pride in offering these services to our valued guests for free. Thank you again and we look forward to providing your lodging needs the next time you travel to Miami, Florida.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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907 - 913 of 1,427 reviews

Reviewed July 17, 2012

My wife and I stayed here for 5 nights. I had business in Miami Beach and she works from the room. I think this hotel opened November 2011.,
The rooms were exeptional clean and nicely decorated. Beds were wonderful and easy to sleep on. Flat panel tv was nice along with the mini-frigm coffee maker and daily wall street newspaper. There was a nice workspace for my wife to work through the day with the option of cable connect to internet or wireless. The breakfast had both hot and cold items available and many had the waffles. Coffee and other items were made available through the day. There was a bar which opened at 4pm daily. Location is next to the airport but I seldom heard an airplane from inside the hotel. There was an interior outdoor swimming pool and excersise room.
Staff: when we arrived, the A/C was not working in our room. The staff were quick to diagnose and gave us another room without any argument. This hotel has some of the friendliest employees from housekeeping, maintenance, cooking and front office staff. Always had a smile and acted like they were glad to see you and answer any questions. Plus, there was an adequate number of staff in each area which was great compared to places that 1-2 people are covering everything. I think there were corporate inspectors onsite since they came through the breakfast area slamming cabinet doors on inspection and giving orders to the staff. I found myself wanting to defend the staff in that they were doing a great job and the inspectors were the most annoying while I was trying to work. There is nothing special around the hotel but it is well located in Miami. I had daily meetings at the Miami Beach Convention Center. This hotel had a straight path to Miami beach and took under 15 minutes each time. Close to Doral which has many eating places. Would absolutely stay here again.

Room Tip: I saw two different rooms and they were identical, both great. Turn on the A/C when arriving and be...
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  • Stayed: July 2012, traveled on business
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2  Thank Lorenw5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this reviewResponded July 28, 2012

Dear Lorenw5,

The staff and management would like to thank you for taking the time and posting a review on Trip Advisor. I am delighted that you found all of our staff so helpful. Every day I witness the staff going above and beyond ensuring all of our guests receive the best customer service Miami has to offer. Hospitality is our passion and it can be seen in the smiles worn by the staff on a daily basis. I will be sure to share your kind words with all of the team. Thank you again and we look forward to providing your lodging needs the next time you travel to Miami, Florida.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2012 via mobile

Newer property!!! No complaints!! Would definitely stay here again!!!

  • Stayed: July 2012
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Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this reviewResponded July 28, 2012

Dear RandyMpls,

The Staff and I at Comfort Suites Miami Airport North would like to convey our thanks for writing a review of our property. I am glad to read that you had such a great time that you would stay with us again. It was our pleasure providing you with hotel accommodations and we look forward to your future stay.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2012

We stayed at the Comfort Suites for one night prior to our cruise. We booked the room through Stay123.com website and got a great rate that included the hotel for one night, parking for up to 14 nights, and a free shuttle to the port on the day of the cruise. The shuttle also picked us up. The hotel was very nice. Check in was quick, breakfast was good. The rooms were huge! We had a wonderful stay. I would 100% recommend this hotel. If we are in Miami again for a cruise, we will stay here again!


**Two things I would like to mention, there are not a lot of restaurants in the area and secondly, the parking is limited at the hotel. They do have a parking lot behind the hotel that is shared with a Days Inn. When we first arrived we had to park in the very back; however, later that night as people went out for dinner, we moved the car up front and took a taxi to dinner. So we ended up with a great spot.

  • Stayed: July 2012, traveled as a couple
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1  Thank AmandaKaye79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this reviewResponded July 17, 2012

Dear AmandaKaye79,

Thank you for taking the time and posting a review. We here at Comfort Suites love seeing guests responses posted online. I am glad to see that we were able to be a part of your vacation. It is one of the best parts of this job seeing guests creating lasting memories at our hotel. I am surprised to read that you had trouble finding a place to eat near the hotel. The next time you stay with us ask a staff member and they would be happy to direct you to one of the many restaurants within walking distance of the hotel. Once again thank you for being a valued guest and for choosing Comfort Suites Miami Airport North for your lodging needs.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2012

My daughter and I stayed at this hotel for a couple of days, before and after our 8 day trip to Ecuador. The front desk personnel and the hotel staff are extremely helpful and friendly. We relied on their complimentary shuttle service to MIA for our flight and also to take the bus terminal at the airport to catch the Flyer 150 bus to South Beach ($2.35 one-way). The shuttle drivers are extremely nice and punctual. The suite is very clean and well kept. I really appreciate the comfortable queen size beds and the quiet air conditioning unit.

Overall, I would highly recommend this hotel to anyone and won't hesitate staying here in the future. The only compliant I had was the slow internet access; otherwise, a wonderful experience.

  • Stayed: June 2012, traveled with family
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1  Thank reno_visitor_pp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Dear reno_visitor_pp,

The Staff and I at Comfort Suites Miami Airport North would like to convey our thanks for writing a review of our property. Hearing that your trip was so successful and that we were able to be a part of your vacation is what makes this job truly special. Every day we strive to make all guests feel like family. We pride ourselves in taking that extra time to get to know them. The stories of adventures and travels always bring smiles to our faces. The next time you come to Miami, Florida it will be our pleasure to have you stay with us. Once again thank you for being a valued guest and for choosing our hotel for your lodging needs.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

Choose this hotel 4 it's proximity to airport (1.3 miles away) cannot hear planes taking off; 24/7 Valero gas station/convenience store next door ('regular' price gas is on the lower side of the average price for Miami); Subway restaurant 0.11 miles West of hotel (7am-10pm); Office Depot 0.75 mile East of hotel (M-F 8am-9pm, Sat 9am-9pm, Sun 9am-7pm); Hotel offers on-premise lounge (drink prices reasonable) closes @ midnight. Days Inn next door lounge closes @ 2am (prices same); Miami Springs Country Club (public) 1.67 miles West of hotel; most rooms cost $99, I choose the balcony room for $10 more a night. Ended up with room 220, balcony overlooked pool, it's dimensions were 12ft wide by 20 ft long. It was supplied with a small table, two chairs and two lounge chairs for laying in the sun. Balcony for next room same dimensions, no privacy, wall between the two balconies was only about 4 of 5 ft tall. Hotel offers hot breakfast; two computer business center, fitness room (with equipt. that works). Hotel has a slight parking issue when full occupancy (weekends) you will get a rearview mirror hangtag. So you can park in Days Inn parking lot as well

Room Tip: With a balcony room you can skip the beach (with the crowds, cost to access the beach; causeway toll...
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  • Stayed: May 2012, traveled solo
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4  Thank One_Savvy_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this reviewResponded July 17, 2012

Dear One_Savvy_Traveler,

The staff and management at Comfort Suites would like to thank you for taking the time and posting such a detailed review on Trip Advisor. I am glad that you found our location and all the free amenities to be first class. I am equally delighted to read that you recommend our hotel over the more pricey selection on South Beach. The staff works hard every day ensuring all our guests share your feelings. Thank you again and think of us the next time you’re planning a trip to Miami.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2012

We stayed one night after arriving in Miami and then again later in the week prior to flying to San Juan for a cruise. Both stays were very nice. The hotel was very convenient to the airport and we found some nice restaurants in the area. The shuttle service to and from airport was very good. There was some minor confusion as to where to pick up the shuttle at the airport. The only negative was that the carpet in the room appeared stained. The breakfast buffet was very good - there were a LOT of people partaking and the set up is such that there was some congestion, but the food was plentiful and the staff kept the items stocked (for the most part). Room was quite spacious.

  • Stayed: June 2012, traveled with family
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Thank kpalmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Dear kpalmal,

Thank you for taking the time and posting a review about your stay at our hotel. It really means a lot to us when a guest was so happy with the services we provide they want to tell everyone about the experience. I am equally delighted to read that we were able to be a part of your vacation. It is one of the best parts of this job seeing guests create lasting memories at our hotel. Thank you again and think of us the next time you’re planning a trip to Miami.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Address: 657 Minola Dr, Miami Springs, FL 33166-6039
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 16 Hotels in Miami Springs
Price Range: $127 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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