Never again will I stay at this hotel. If it wasn't because I had read the dissapointing reviews online was I more or less prepared. But the lack of cleanliness of he room, the old decor, the old couches was just unbelieveable!!! I couldn't believe I had paid almost $300 for a night. The staff was rude, unhelpfull and check out was a royal pain. The carpet on the stairs wasn't just dirty, it had stuff lying around on each step! The tub outside didn't close so we couldn't fill it up, the "champagne" that we paid for took more than an hr to get to us, almost at midnight. I thought that since I had booked THE MOST EXPENSIVE suite that it would be different. But everything they say on the internet about them is true. What I would expect is an apology not a "Thank You". There was barely one towel for each of us, 1 shampoo, no conditioner, and 1 soap for the shower and the sink.
When I called and asked for a late check out I was told very rudely that NO, that I would be charged $15 more every hour until, I quote, "leave".
I will never recommend their services and to be honest. They shouldnt have the nerve to charge as a much as they do.More
- Free Wifi
- Free Parking