Upon staying here in December, I left a box of my belongings. When I called to get this box back, I was told it was there and they will ship this box to me, and I left a phone charger. When I asked for the phone charger the lady who could barely speak english clearly told me that my box was there but my phone charger was not. Very clearly I asked her numerous times because I wanted to make sure this box with expensive vinyl figures was there. I received the phone charger that was not there in the mail and when i called about the box now they say no no we never said we had that. Thats total bs. I have called numerous times to talk to a manager left over 7 messages and no response back. Marriott is suppose to be one of the best! I used to stay at Marriott hotels for months for business and am a GOLD member. I will never stay at another Marriott again! Also talking to my company to pull out of Marriott hotels for business
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- Also Known As:
- Courtyard Miami Lakes Hotel Miami Lakes
- Miami Lakes Courtyard
- Miami Lakes Marriott