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“Service excellence” 3 of 5 stars
Review of Shula's Steak 2

Shula's Steak 2
Ranked #7 of 50 Restaurants in Miami Lakes
Price range: $1 - $20
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Bar scene, Business meetings
Dining options: Late Night, Dinner, Lunch, Breakfast, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Richmond, Virginia
1 review
“Service excellence”
3 of 5 stars Reviewed October 9, 2013

Efrain Ortega provided superlative service several times on a two day stay! He was very attentive and intuitive about what we wanted and needed!

Visited October 2013
Helpful?
Thank louisa l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill W, General Manager at Shula's Steak 2, responded to this review, October 11, 2013
Thank you so much for taking the time to review us here at Shula's 2. I do have a question for you though. If the service provided by Efrain was as execellent as you reviewed it, why was it rated at a 3 instead of a 5? Thanks again and I look forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

Visitor rating
    53
    46
    26
    7
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
“Nina at the bar ROCKS!”
5 of 5 stars Reviewed September 18, 2013

Great food, fun Monday Night Football crowd and no better bar service anywhere. Incredible Mahi sandwich with awesome black beans and rice on the side. Thanks Nina!

  • Visited September 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank CCoopT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hallandale Beach, Florida
Level Contributor
104 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Done coming here!”
1 of 5 stars Reviewed September 11, 2013

Bartender's are extremely slow and rude. Waitresses have no idea what they are doing. 30 minutes to get a beer at a table. Food runners have no idea where they are going with the food. 3 times the runner is walking all over the place looking for the right table to drop off the food. Prices are very high and the food is average. To many other good spots to go to in the area.

Visited September 2013
Helpful?
1 Thank nocurfu53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida, United States
Level Contributor
37 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Expensive Steaks”
4 of 5 stars Reviewed June 24, 2013 via mobile

This place is in a nice quiet area of town. The food is good but not enough for the price. Good place to watch a game with friends.

  • Visited April 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank Eli G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great atmosphere, great service, great food”
5 of 5 stars Reviewed June 7, 2013

The server was great on a very bust night. There are tons of TVs to watch sports, my grilled chicken sandwich was terrific.ps - the beer was cold.

Visited June 2013
Helpful?
Thank stauggyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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