I have never given a bad review before this will be a first. If you have doubts about my review call the Roney and ask them about my points they will tell you all you need too know. unfortunately I left this pick up to my travel agent and could not reverse my reservation. Upon arriving you are told to initial and sign your expence form which they charge you 10$ a night for things that should be covered in the room rate. They have a stoked fridge this is run on sensors if you remove an object it registers and they bill you for consuming the product even if you are just reading the lable for an expiration date. a can of soda 4$, water 5$, and snickers bar 3.25$, and m&m's 4$. It is an insult to see those prices. If you buy soda from somewhere else and want to keep it cold they charge you 25$ to use the given fridge. Your can rent a seperate one for 15$. All Balconies are closed. if you just want to see the ocean this will be your place but due to the fact that you cannot open the windows you never get an ocean breeze or even the sounds of the wave coming to shore. The desk was constantly swapmed with people demanding upgraded rooms for the poorly coodinated renovation. Only one four person hot tub for a 300 room resort. On Saturday after spending the day on the beach all guests were locked out of the pool area due to a wedding. No notice or postings were given unless you were at the pool at the time they closed it. Trying to explain your point is usless. I was told "You are staying at the Roney Palace you are paying for what you get you didn't have to stay here if you didn't want. When I answered with my intent to take my business to the riande continental where I acould have had everything the roney was offering and more I was told that would be no problem. but because of the paper you sign upon arrival if you leave early they charge you for the full reservation. YOU WILL BE SCREWED IF YOU STAY HERE. PLEASE TAKE YOUR BUSINESS ELSE WHERE ANYWHERE. and 22$ for there valet parking is outlandish when other resorts are only charging 10$ for the same same service. If you doubt me call them and verify the things I have written. If it weren't for the magic of South Beach my trip would have been a complete flop. As for my travel agent she will never hear the end of this one.
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- Also Known As:
- Roney Plaza Apartments Hotel Miami Beach
- Roney Plaza Hotel Miami