We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A little work is needed”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel St. Augustine
Ranked #94 of 208 Hotels in Miami Beach
Certificate of Excellence
Los Angeles, CA
Level 4 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“A little work is needed”
Reviewed October 28, 2012

First of all, if you love steam and showers like I do, then you wont be disappointed. It really is a great experience to enjoy this after a long day of walking or sightseeing to come back and have the steam spigot hit the shower floor and rise up and fill the entire stall. Its rejuvenating and completely relaxing. I also liked the area as it is off the beaten path from the craziness on Collins yet still close to many nightlife and restaurants destinations. So you can actually plan on getting some sleep.

BUT, I will say the hallways and common doors have much to be desired. They are all scuffed, worn and lightweight (like cheap interior bedroom doors); and the halls have a musty odor.

Great staff and attractive, if not small, lobby but they need to address these common areas as it just feels like a shabby motel en route to your room. Upgrade those doors, carpet and repaint the hallways St. Augustine! You're better than this.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Retrorich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Hotel St. Augustine, responded to this review, November 23, 2012
Dear Retrorich,
We always appreciate constructive criticism , and you will be happy to know that we have replaced
the carpeting in the hallways and are in the midst of repainting the hallways,doors and rooms.
I'm sure you will be pleasantly surprised on your return. Thanks again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

664 reviews from our community

Traveler rating
    208
    295
    98
    46
    17
See reviews for
90
368
31
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brasilia, DF
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 20, 2012

Besides that its a very nice and modern trendy hotel.
Breakfest was really good, the room and bathroom were excellent.
The sauna didnt work though and everything had a lock on in I dont kknow what for.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luis o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Hotel St. Augustine, responded to this review, November 23, 2012
Thank-you for your kind review. I am a little baffled by the heading though - as all our rooms have multiple windows , and our parking lot is clearly visible from our breakfast area through the glass doors. We do not have an elevator unfortunately , because we are only a 2 storey old art deco building - so many of our guests request rooms on the ground floor if they have lots of luggage.
Once again many thanks for your kind words- we look forward to welcoming you back to Hotel
St Augustine.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teaneck, New Jersey
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 9, 2012

Recently stayed for 3 nights. Was quite pleased with my room. The view left a bit to be desired ( I was on the 1st floor looking into an alley) but I wasn't in the room much so that wasn't a huge issue. One complaint is that once you leave the lobby and enter the area where the rooms are on the 1st floor there is a foul urine-like odor in the hall. Addiitonally, you can hear everything through the walls. I had to ask the neighbor to "pipe down" the 1st evening at 4am but no problems other than slamming doors and running water after that. Overall, I thought it was a great room, nice lobby and great location. Will stay again and ask for a room on a higher floor.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dionnej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, Washington
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 30, 2012

We reserved our room based on reviews in Trip Advisor but I was truly disappointed in the experience.

First Parking - the parking log they provide (and charge for) is a challenge to get into and manuveur if there is more than 2 cars parked. And if you have a low car don't even attempt it! You have to go over some pavement that is uneven (to say the least)

Second Our Room - The first thing you noticed when you walked in our room was the musty smell. Once in there you adjusted but it was very obvious when you walked in. According to the 'amenities' there was to be an ironing board/iron in the room. I called the front desk and they did bring one up immediately but it was a dorm style ironing board to use on a table - only there is very little counter space. The ironing board was also bowed in the center and the iron was black (I was afraid it might mark my clothes - but it didn't). Next the bathroom door - it was impossible to latch it closed. While not a big deal it should have closed completely. I will say the spa shower was great! Although the amenities that were to be available in our room for the shower were in in the cabinet (they do cost $ - but there were not available to purchase)

Third the breakfast - It's very limited which is ok - but one of the days there was not even coffee available. I had to find yogurt myself as the staff was handling both the front desk as the breakfast bar. There were dirty dishes very where because of the limited staff.

Location is great for South Beach - 2 blocks to the beach

Room was clean & cleaning staff was always very friendly.

The 2nd night we came back in and our room key didn't work - we were told they were trying to reach us because it was a full hotel and they needed us to move our car for better parking. So at 1am we moved our car and no one ever did come park in the spot we moved from. I really don't think our car was parked blocking the one spot - it's very tricky to get into the lot. Needless say after that lockout our keys never worked more than once. It became a hassle having to run down stairs to get our key reset.

Room Tip: Do not get the room at the far end of the hall (2nd floor) --- it smells musty!
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James W, Manager at Hotel St. Augustine, responded to this review, October 4, 2012
Thank you for your feedback. We sincerely apologize for any problems you had with your stay.

We pride ourselves in service excellence and assure you our staff is fully trained with a proven track record of exceeding guest expectations.

We always do our very best to follow up on guest concerns and I wish I had known of your disappointment with your room so I could have taken steps to address your concerns.

I would like to contact you directly to reverse your negative opinion of us - kindly send us your details and I will reach out to take the next steps or contact me directly at 305-532-0570.

Thank you again for providing us an opportunity to rectify this situation. We look forward to hearing from you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port of Spain, Trinidad
Level 5 Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 24, 2012

I have only great things to say about this hotel. The room was clean, comfortable and of course, that amazing steam room/shower. A-MA-ZING!!!

The hotel was in a quiet area, away from the hustle and bustle but still close enough to things. The service was fantastic and special thanks to Ricky and Alejandro at the front desk for the personal attention. I highly recommend this hotel.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bunny28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad y Tobago
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed September 4, 2012

We had planned a weekend get away from the Caribbean to Florida, by coincidence it was Labour Day Weekend here so expected SoBe to be "crazy"

Decided on a location with easy access in and out of the beach and this hotel in the SoFi neighborhood was perfect.

Based on good reviews and great response from "Marisol" via email and their Facebook page, our choice was easy.

The 2 story art-deco building is located on the quiet end of Washington close to shops on Collins and the beach.

Small and charming lobby, and a corridor to rooms. Ours was 106 and was very spacious, king bed and awesome corner steam shower. The best hotel shower I've had in a long time .

We did not participate in the continental breakfast in the lobby because TASTE BAKERY on 9th and Alton or PAUL on Lincoln and Drexel were great breakfast options.

Had a fab dinner at Juvia and Yard Bird. Katsuya was a huge disappointment.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caribartTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackwell, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 26, 2012

Been here three times before - last time September 2011 - going back next week ! Can't wait. The breakfast does the job - coffee, danish, cereal and yoghurt around an informal bar style setting with fantastic attention from the staff. Rooms are large as are the beds - hanging space could be larger but the place is in a great loctaion for the beach, downtown and everything Miami Beach has to offer. Get there!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NICKfromCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
0.0 mi away
Villa Italia Hotel
Villa Italia Hotel
#71 of 208 in Miami Beach
538 reviews
2.9 mi away
L Hotel Miami Beach
L Hotel Miami Beach
#114 of 208 in Miami Beach
154 reviews
0.2 mi away
Century Hotel
Century Hotel
#183 of 208 in Miami Beach
365 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Astor
Hotel Astor
#59 of 208 in Miami Beach
1,081 reviews
0.1 mi away
Ocean Five Hotel
Ocean Five Hotel
#110 of 208 in Miami Beach
830 reviews
0.1 mi away
Room Mate Lord Balfour
Room Mate Lord Balfour
#24 of 208 in Miami Beach
1,284 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel St. Augustine? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel St. Augustine

Property: Hotel St. Augustine
Address: 347 Washington Ave, Miami Beach, FL 33139-6906
Location: United States > Florida > Miami Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #94 of 208 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel St. Augustine 3*
Number of rooms: 24
Official Description (provided by the hotel):
Restored Art Deco building dating from 1932 & renovated & re-opened 1999. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Hotel St. Augustine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel St Augustine
St Augustine Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing