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“Nice hotel, lovely staff, great location!” 4 of 5 stars
Review of Bentley Hotel South Beach

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Bentley Hotel South Beach
Ranked #70 of 206 Hotels in Miami Beach
Certificate of Excellence
Melbourne, Australia
Level Contributor
3 reviews
“Nice hotel, lovely staff, great location!”
4 of 5 stars Reviewed August 27, 2014

This was a great location to stay on South Beach!! The staff were friendly although their sense of directions weren't the best as we kept getting directed to the wrong places but that didn't ruin it for us. The rooms were clean and spacious.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank RosannaB14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,076 reviews from our community

Traveler rating
    498
    301
    154
    75
    48
See reviews for
223
490
45
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boca Raton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

Our short trip to the Bentley was a very good experience. The remodeled rooms were lovely and made for a relaxing stay. Very nice soothing colors with just a pop of color. Love the option of shower heads too.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Lee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kralendijk, Bonaire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 24, 2014

Lorenz, Chris and Juan were so attentive and accommodating. Every request was fulfilled quickly and with a smile. The atmosphere was warm and welcoming and not at all "stuffy". Location was terrific. Kudos on an amazing service staff.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Bonaire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, General Manager at Bentley Hotel South Beach, responded to this review, August 26, 2014
Hello Bonaire C,

Thank you! This is exactly what we love to see in reviews! Service, attentiveness and friendliness are simply irreplaceable in our business. I will show your review to Lorenz, Cristian and Juan today. Thank you for mentioning them by name, it certainly goes a very long way for morale and motivation.
Serving people like yourself are the reason that we are all in hospitality. I'm very happy to hear that you had a great stay, and we'd love to invite you back for more.

Please contact me directly when you make your future Miami plans, I'm happy to handle your accommodations. lgreenspan@meninhospitality.com

Many Thanks!

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamaica
1 review
5 of 5 stars Reviewed August 23, 2014

By Shatara Johnson, Aug 23, 2014
This hotel is simply amazing. The staff is friendly and perfessonal. The rooms are immaculate and spacious. The hotel is in the perfect location, right across the street from the beach entrance. I purchased a 1bedroom suite and recieved 2 bedroom suite with a additional California king bed and pullout sofa along with 3 balconies, just for promoting the hotel on Facebook. My free room upgrade, literally brought tears to my eyes. This hotel is top pick on my list, I can't wait to go back.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Shatara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, General Manager at Bentley Hotel South Beach, responded to this review, August 26, 2014
Shatara J,

Thank you for taking the time to give your excellent feedback. I'm thrilled to see that you enjoyed our newly renovated rooms and that we were able to upgrade you to our two bedroom penthouse. Most importantly, I'm very glad to see that you received amazing service! Seems like you got to experience the entire package.
I'm sorry I didn't get to meet you personally, but I'd love the chance! Please let me know should your plans bring you back to Miami Beach. I'm happy to handle of the arrangements. lgreenspan@meninhospitality.com

All The Best,

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caribbean
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 23, 2014

Used this hotel for a much needed 5 day getaway. Had the 2 bedroom suite. Perfect! Hotel and room were clean, stylish, and convenient. Beds are VERY nice. Bathroom was VERY nice. Outdoor patio was a dream.Being it's on 5th St. you're not in the middle of the raucous ocean drive scene. Chris, Lorenz, and Juan at the front desk were exceptionally friendly and professional as well as the cleaning staff. They even got a vacuum cleaner for my traveling companion so that she could use some compression bags to be able to pack her heavy shopping habit. The location is very easy to navigate from. The rooftop pool and jacuzzi a beautiful oasis. Was there construction? Yes. No problem whatsoever. The work was very well organized and the workers polite and unobtrusive. I mean, stuff has to get done, right? I live on a tourist centric island where i wish more hotels were more concerned about maintenance. Lorenz made dinner reservations easy and effortless. I and my traveling companion are VERY happy with our stay. One VERY small suggestion. How about a full length mirror in the room?

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank bowieisgod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee G, General Manager at Bentley Hotel South Beach, responded to this review, August 26, 2014
Hello bowieisgod,

First and foremost, I want you to know that full length mirrors have been ordered and will be installed before your next stay!
Thank you for your great review. You seem to have experienced exactly what we're going for with our refurbished property. I'm glad that construction did not affect you in any way. We do take meticulous care in ensuring the comfort of our guests during our upgrade.
I will share your review with the staff here and thank you for mentioning them by name, I'm sure you know that goes a very long way.

Please let me know when you'll be returning to sunny South Florida... I'm happy to arrange everything. lgreenspan@meninhospitality.com

Many Thanks,

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederikssund Municipality, Denmark
1 review
3 of 5 stars Reviewed August 21, 2014

Good place to clothes. No noise from Street. At Night staff very noicy, Many times woke up. Never used hotel Beach facilities. Were too long. Bought Own Towells, because 2 times no clean Towells at the hotel.



  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank NielsVeileborg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicante, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 21, 2014

Horrible breakfast... really embarrassing for a hotel to have such breakfast. Service and people of the from desk were excellent, very polite and almost all spoke spanish. Very good location and beach club

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank acorcor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bentley Hotel South Beach

Property: Bentley Hotel South Beach
Address: 510 Ocean Dr, Miami Beach, FL 33139-6616
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Family Hotel in Miami Beach
#47 Luxury Hotel in Miami Beach
#49 Romantic Hotel in Miami Beach
#50 Business Hotel in Miami Beach
#56 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bentley Hotel South Beach 4*
Number of rooms: 58
Official Description (provided by the hotel):
Recognized by Official Best of Florida, as "2010 Best Boutique Hotel in Florida", the Bentley South Beach's prime location on Ocean Drive is only a half mile away from Lincoln Road Mall and the Miami Beach Convention Center, and five miles away from the Port of Miami, making it a convenient overnight pit stop. Bentley South Beach's all-suite hotel offers a variety of room categories including large balconies with stunning views of the Atlantic Ocean and the city of Miami Beach. Guests can choose from a Junior Suite, One Bedroom Suite or Two Bedroom Suite, all featuring a kitchenette, wet bar, Italian marble bathroom, plush terry bathrobes, a fully stocked minibar and room service.The accommodating and personable staff strives to make your stay at Bentley South Beach both memorable and effortless. Located along Ocean Drive, guests of Bentley South Beach have the luxury of enjoying our rooftop with a pool and Jacuzzi overlooking the Atlantic Ocean, or venturing across the street to our exclusive private beach club, featuring beach access, lounge chairs and towels. ... more   less 
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Also Known As:
Bentley Hotel Miami Beach

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