We stayed 9-13th November.
The room and balcony we had overlooked a car lot which I have to say wasn't what I had imagined before hand but I guess location can't always be perfect!
The room itself was ok, well proportioned, clean but honestly there is nothing "boutique" about it and at over $300 per night then I would have expected the hotel to feel less tired. The furniture was battered and chipped and throughout the hotel there was a general feeling of decay with peeled paint chips on the flooring and really, really bad paintwork. Some of the corridor walls are covered with stained wood panelling which is coming off and really it looks like cheap chipboard. This is an unloved building and business that has seen better days. All I can say is the photos have been airbrushed!!
The breakfast area has 4 tables and feels less classy than it really is because the cups are paper and when there is a table there are dirty ashtrays on them. When we were there there were too many people so we had to go back to our room for breakfast.
The fridge in the room is a benefit but it is noisy (I think there is a freezer that recharges in the night and it is loud)
The curtains are nice but unlined so people can see in and you tend to rise with the sun!
The staff appear not to care, I got a phone call on Sunday morning at 6:45am from the guy on the front desk asking me if "this was the penthouse" It wasn't and he never thought to apologize for waking me up. At no point did anyone at the front desk raise a smile or say hello to you - you really had to go first to get a response and when we left we weren't asked if we enjoyed it - did they care when they were raking in the cash??
The one upside of the hotel is that it is on Ocean Drive and the Beach Club four blocks down gives a good service........This hotel is poor, poor, poor so I can only imagine the good reviews have been for people staying in a different room or on a different planet!
- Official Description (provided by the hotel):
- Recognized by Official Best of Florida, as "2010 Best Boutique Hotel in Florida", the Bentley South Beach's prime location on Ocean Drive is only a half mile away from Lincoln Road Mall and the Miami Beach Convention Center, and five miles away from the Port of Miami, making it a convenient overnight pit stop. Bentley South Beach's all-suite hotel offers a variety of room categories including large balconies with stunning views of the Atlantic Ocean and the city of Miami Beach. Guests can choose from a Junior Suite, One Bedroom Suite or Two Bedroom Suite, all featuring a kitchenette, wet bar, Italian marble bathroom, plush terry bathrobes, a fully stocked minibar and room service.The accommodating and personable staff strives to make your stay at Bentley South Beach both memorable and effortless. Located along Ocean Drive, guests of Bentley South Beach have the luxury of enjoying our rooftop with a pool and Jacuzzi overlooking the Atlantic Ocean, or venturing across the street to our exclusive private beach club, featuring beach access, lounge chairs and towels. ... more less
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- Also Known As:
- Bentley Hotel Miami Beach