I booked my room through Hotwire /Expedia and $105 a nite was supposedly 40percent off. This was not the case since that night I checked the web and the room was everywhere for $98. In addition...I had asked to be upgraded to an oceanfront and the woman at the desk told me it would be $60 more a night when every website had an oceanfront room for $135 a night...that's half of what the front desk told me...luckily I did not upgrade since the only difference between the standard, superior and oceanfront if the view and it barely makes a difference. This issue is the least of the issues I have with this hotel. Getting the room cleaned seems to be more of an accomplishment then getting a meeting with the President. The first day it was raining so after walking around I came back to the room at 3pm and the room was still not cleaned. I was told at the front desk..don't worry..the room will be cleaned by 5.... Really? I shouldn't have access to a clean room all day? Then today at 5:05 I come back to the room and it is not cleaned. I went to the front desk and was told it would be cleaned right away...a half hour later I had to call again and FINALLY three women came to clean my room. You would think at least they would have offered me a free drink at the bar since I was inconvenienced twice but nothing. An apology just doesn't cut it. In addition....the pool is less than relaxing since at 12 pm they decided to power wash the deck and they were doing construction on the hotel so the pool was filled with rocks and noisy as hell. I guess you get what you pay for..to be honest despite everything I never ld have written this review if it had not been for the room cleaning issue and the fact the the front desk did absolutely nothing for me despite the inconvenience. Poor customer service.
- Official Description (provided by the hotel):
- Oceanfront in the heart of Miami Beach’s Art Deco District and South Beach’s finest location. Authentic deco restoration, directed by our owners and embraced by our hand-selected staff providing cordial hospitality. Features 100 Guestrooms: offering all-white bedding, down comforters, Art Deco decor and unique 1930’s-inspired alarm clock with safes, bathrobe and iron/ironing board. Services include: heated swimming pool, Verandah Dining Terrace, WiFi, satellite television and Valet parking, rooftop Terrace and Solarium, business center and Fitness Center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Richmond Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Richmond Hotel Miami Beach
- Richmond Miami Beach