Let me preface this review with the following comment, I write many reviews, some for lower priced accomodation and some for higher. I am always fair in relation to the value for money you receive.
This is the worst value for money for any hotel I have visited and left a very bad taste in the mouth for the entire stay.
This place does not have the staffing levels you would expect for a hotel and is more of a bunch of serviced apartments. The building itself is very dated and in need of a significant overhaul. From start to finish of our stay the staff we unhelpful and unfriendly.
First point - the entrance to the hotel is on the equivalent of the 5th floor (you drive up a steep slope), which is OK if you drive up to it but if you want to walk down to the street you have to go down a staircase the whole way which is a treck, we could find no direct access to the road (there is on for the beach).
The entrance is very small and a complete zoo with cars coming and going at all times. Beware relying on the hotel for taxis, you are far better walking down to the street and getting one yourself.
I fell into the trap (as many visitors from overseas do) of taking the first room given. I never seem to learn this trick but obviously the hotel gives out its least popular rooms first in the hope that people who don't complain (like the Europeans) just take it whereas the Americans will moan about their room and are happy to hassle for a change.
When you book an 'ocean view' room you have a vision of something with a wide view over the sea, what you actually get is a room on the side of the hotel that faces the see, so if you lean over your balcony you can see the sea.... I felt this was dishonest. What makes this worse is that your balcony more or less connects to the balcony next door with a small divider between the two. If you are on the left side of the building (looking out to sea) then you have a better view as there is a park and other tall buildings are further away. If you are on the right side of the building there is a bar and nightclub with an outdoor terrace in the building next door. I would not advise getting a top floor room either as the major aircon units are on the roof and the whole floor reverberates.
Even worse than this, many of the rooms have shared entrances, so you walk through one door and then inside this is another two doors to seperate rooms. This means that if you have noisy neighbours coming home late it sounds like they are walking into your room.
The room itself is very tired and dark.We noted balcony doors that would not open, peeling wall paper and you dont even get proper glasses just plastic cups! The pool is tiny and very busy, they are unfriendly around the pool and insist you wear a wrist band to get your pool towels.
I paid a lot of money for this hotel and so far it represents the poorest value I have had. The Ritz Carlton South Beach represents far better value.
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- Also Known As:
- Doubletree Ocean Point Resort And Spa - Miami Beach North
- Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
- Doubletree Miami Beach